IZ62552: SSM 4.0 crashed on Solaris 10 in ZFS functions on hostres load

IBM Tivoli 4.0.0-TIV-SSM-FP0010
IBM Tivoli 4.0.0-TIV-SSM-FP0011
IBM Netcool System Service Monitor SSM 4.0 Fix Pack 12 README 4.0.0-TIV-SSM-FP0012
IBM Netcool System Service Monitor SSM 4.0 Fix Pack 13 README 4.0.0-TIV-SSM-FP0013
IBM Netcool System Service Monitor SSM 4.0 Fix Pack 14 README 4.0.0-TIV-SSM-FP0014
IBM Netcool System Service Monitor SSM 4.0 Interim Fix 1 README 4.0.0.14-TIV-SSM-IF0001
IBM Netcool System Service Monitor SSM 4.0 Interim Fix 2 README 4.0.0.14-TIV-SSM-IF0002
IBM Netcool System Service Monitor SSM 4.0 Interim Fix 3 README 4.0.0.14-TIV-SSM-IF0003
IBM Netcool System Service Monitor SSM 4.0 Interim Fix 4 README 4.0.0.14-TIV-SSM-IF0004
IBM Netcool System Service Monitor SSM 4.0 Interim Fix 5 README 4.0.0.14-TIV-SSM-IF0005
IBM Netcool System Service Monitor SSM 4.0 Interim Fix 6 README 4.0.0.14-TIV-SSM-IF0006
IBM Netcool System Service Monitor SSM 4.0 Interim Fix 7 README 4.0.0.14-TIV-SSM-IF0007
IBM Netcool System Service Monitor SSM 4.0 Interim Fix 8 README 4.0.0.14-TIV-SSM-IF0008
IBM Netcool System Service Monitor SSM 4.0 Interim Fix 1 README 4.0.0.15-TIV-SSM-IF0001

APAR status

• Closed as program error.

Error description

• ABSTRACT
  
  SSM 4.0 FP7 crashed on Solaris 10 in ZFS functions on hostres
  load
  
  
  DESCRIPTION
  
  --- Current behaviour ---
  After configuring the hostres agent to monitor a ZFS mount the
  agent crashes and never loads.
  
  
  --- Trace excerpt ---
  
  SIGSEGV:
   fdaa3d48 nvlist_lookup_common (660, 13, 0, 0, ffbfc2bc,
  fdb9fe3a) + 1c
   fdb9604c __1cNget_vdev_list6FpnMzpool_handle_pv_i_ (1ff150,
  1fd868,
  10800, fdbb0644, 660, 8) + 60
   fd9a0390 zpool_iter (1fe2a0, fdb95fec, 1fd868, 1eee60,
  ffffffff, 1fe248)
  + 64
   fdb9540c __1cMZFSInterfaceEInit6M_v_ (1fe248, 1a400, fdbb0644,
  1fd868,
  1fd868, 1fd868) + 48
   fdb86b88 NHSubAgentInit (0, fdbb0ebc, 0, fdbb0644, 878, 800) +
  38
  
  
  
  VERSIONS & REFERENCES
  
  --- -version ---
  
  SSM 4.0 before FP8 is effected
  
  --- References ---
  N/A
  

Local fix

• NA
  

Problem summary

• ****************************************************************
  USERS AFFECTED:
  Users of SSM 4.0 on Solaris 10+ with ZFS
  ****************************************************************
  PROBLEM DESCRIPTION:
  SSM 4.0 crashed on Solaris 10 in ZFS functions on hostres load
  ****************************************************************
  RECOMMENDATION:
  Upgrade to Fix Pack 9 for SSM 4.0.
  ****************************************************************
  

Problem conclusion

• The ZFS logic in hostres used unsafe internal structures which
  changed between revisions of libzfs, hence causing a crash.
  This unsafe logic has been replaced with correct logic using the
  public libzfs API.
  
  The fix for this APAR is contained in the following maintenance
  packages:
  | fix pack | 4.0.0-TIV-SSM-FP0009
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  NETCOOL SYS SVC

• Fixed component ID

  5724P4300

Applicable component levels

• R400 PSN

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