IBM Support

IV50675: ON SOLARIS SYSTEMS WITH DISKS AS META DEVICES THE SSM CAN CRASH.

Readmes are available

IBM Netcool System Service Monitor SSM 4.0 Interim Fix 1 README 4.0.0.14-TIV-SSM-IF0001
IBM Netcool System Service Monitor SSM 4.0 Interim Fix 2 README 4.0.0.14-TIV-SSM-IF0002
IBM Netcool System Service Monitor SSM 4.0 Interim Fix 1 README 4.0.1.1-TIV-SSM-IF0001
IBM Netcool System Service Monitor SSM 4.0 Interim Fix 2 README 4.0.1.1-TIV-SSM-IF0002
IBM Netcool System Service Monitor SSM 4.0 Interim Fix 3 README 4.0.0.14-TIV-SSM-IF0003
IBM Netcool System Service Monitor SSM 4.0 Interim Fix 3 README 4.0.1.1-TIV-SSM-IF0003
IBM Netcool System Service Monitor SSM 4.0 Interim Fix 4 README 4.0.0.14-TIV-SSM-IF0004
IBM Netcool System Service Monitor SSM 4.0 Fix Pack 2 README 4.0.1-TIV-SSM-FP0002
IBM Netcool System Service Monitor SSM 4.0 Interim Fix 1 README 4.0.1.2-TIV-SSM-IF0001
IBM Netcool System Service Monitor SSM 4.0 Interim Fix 5 README 4.0.0.14-TIV-SSM-IF0005
IBM Netcool System Service Monitor SSM 4.0 Interim Fix 2 README 4.0.1.2-TIV-SSM-IF0002
IBM Netcool System Service Monitor SSM 4.0 Interim Fix 6 README 4.0.0.14-TIV-SSM-IF0006
IBM Netcool System Service Monitor SSM 4.0 Interim Fix 3 README 4.0.1.2-TIV-SSM-IF0003
IBM Netcool System Service Monitor SSM 4.0 Interim Fix 7 README 4.0.0.14-TIV-SSM-IF0007
IBM Netcool System Service Monitor SSM 4.0 Interim Fix 4 README 4.0.1.2-TIV-SSM-IF0004
IBM Netcool System Service Monitor SSM 4.0 Interim Fix 8 README 4.0.0.14-TIV-SSM-IF0008
IBM Netcool System Service Monitor SSM 4.0 Interim Fix 1 README 4.0.1.3-TIV-SSM-IF0001
IBM Netcool System Service Monitor SSM 4.0 Interim Fix 1 README 4.0.0.15-TIV-SSM-IF0001
IBM Netcool System Service Monitor SSM 4.0 Interim Fix 2 README 4.0.1.3-TIV-SSM-IF0002

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APAR status

  • Closed as program error.

Error description

  • On Solaris systems where disks meta devices are used the SSM can
    crash.
    

Local fix

  • hostresfix21
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Users of the SSM on Solaris that have disks that use Meta    *
    * Devices                                                      *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * SSM 4.0.1 and and SSM 4.0 post FP14 will crash on solaris    *
    * while accessing disk devices that do not start with a        *
    * alphabetical character. Meta Device names start with a       *
    * number.                                                      *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to SSM 4.0.1.1 IF0001                                *
    ****************************************************************
    

Problem conclusion

  • Changed the SSM so that Meta Devices are correctly enumerated
    without crashing.
    
    
    The fix for this APAR is contained in the following maintenance
    packages:
        | interim fix | 4.0.0.14-TIV-SSM-IF0001
        | interim fix | 4.0.1.1-TIV-SSM-IF0001
    

Temporary fix

Comments

APAR Information

  • APAR number

    IV50675

  • Reported component name

    NETCOOL SYS SVC

  • Reported component ID

    5724P4300

  • Reported release

    400

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2013-10-11

  • Closed date

    2013-12-13

  • Last modified date

    2014-03-05

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    NETCOOL SYS SVC

  • Fixed component ID

    5724P4300

Applicable component levels

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSCP7NT","label":"Netcool System Service Monitor"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"400","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
05 March 2014