IBM Support

IV43877: ON SOLARIS THE SSM IS UNABLE TO CORRECTLY DETECT A CD/DVDW TS-T6AS AN OPTICAL DRIVE.

Readmes are available

IBM Netcool System Service Monitor SSM 4.0 Interim Fix 1 README 4.0.0.14-TIV-SSM-IF0001
IBM Netcool System Service Monitor SSM 4.0 Interim Fix 2 README 4.0.0.14-TIV-SSM-IF0002
IBM Netcool System Service Monitor SSM 4.0 Interim Fix 1 README 4.0.1.1-TIV-SSM-IF0001
IBM Netcool System Service Monitor SSM 4.0 Interim Fix 2 README 4.0.1.1-TIV-SSM-IF0002
IBM Netcool System Service Monitor SSM 4.0 Interim Fix 3 README 4.0.0.14-TIV-SSM-IF0003
IBM Netcool System Service Monitor SSM 4.0 Interim Fix 3 README 4.0.1.1-TIV-SSM-IF0003
IBM Netcool System Service Monitor SSM 4.0 Interim Fix 4 README 4.0.0.14-TIV-SSM-IF0004
IBM Netcool System Service Monitor SSM 4.0 Fix Pack 2 README 4.0.1-TIV-SSM-FP0002
IBM Netcool System Service Monitor SSM 4.0 Interim Fix 1 README 4.0.1.2-TIV-SSM-IF0001
IBM Netcool System Service Monitor SSM 4.0 Interim Fix 5 README 4.0.0.14-TIV-SSM-IF0005
IBM Netcool System Service Monitor SSM 4.0 Interim Fix 2 README 4.0.1.2-TIV-SSM-IF0002
IBM Netcool System Service Monitor SSM 4.0 Interim Fix 6 README 4.0.0.14-TIV-SSM-IF0006
IBM Netcool System Service Monitor SSM 4.0 Interim Fix 3 README 4.0.1.2-TIV-SSM-IF0003
IBM Netcool System Service Monitor SSM 4.0 Interim Fix 7 README 4.0.0.14-TIV-SSM-IF0007
IBM Netcool System Service Monitor SSM 4.0 Interim Fix 4 README 4.0.1.2-TIV-SSM-IF0004
IBM Netcool System Service Monitor SSM 4.0 Interim Fix 8 README 4.0.0.14-TIV-SSM-IF0008
IBM Netcool System Service Monitor SSM 4.0 Interim Fix 1 README 4.0.1.3-TIV-SSM-IF0001
IBM Netcool System Service Monitor SSM 4.0 Interim Fix 1 README 4.0.0.15-TIV-SSM-IF0001
IBM Netcool System Service Monitor SSM 4.0 Interim Fix 2 README 4.0.1.3-TIV-SSM-IF0002

Subscribe

You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • SSM 4.0 : The CD/DVDW TS-T632A DVD drive is incorrectly detected
    as a hard disk in the hrStorageTable.
    

Local fix

  • na
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Users of the SSM on Solaris Systems with a CD/DVDW TS-T632A  *
    * Optical drive                                                *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * The drive is incorrectly marked as a Hard Disk in the        *
    * htStorageTable                                               *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to SSM 4.0.1.1 IF0001                                *
    ****************************************************************
    

Problem conclusion

  • Drive is now detected as an optical drive.
    
    The fix for this APAR is contained in the following maintenance
    packages:
        | interim fix | 4.0.0.14-TIV-SSM-IF0001
        | interim fix | 4.0.1.1-TIV-SSM-IF0001
    

Temporary fix

Comments

APAR Information

  • APAR number

    IV43877

  • Reported component name

    NETCOOL SYS SVC

  • Reported component ID

    5724P4300

  • Reported release

    400

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2013-06-07

  • Closed date

    2013-07-05

  • Last modified date

    2014-03-05

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    NETCOOL SYS SVC

  • Fixed component ID

    5724P4300

Applicable component levels

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSCP7NT","label":"Netcool System Service Monitor"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"400","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
05 March 2014