IV24293: MIB EXPLORER SNMP V3 REQUESTS FAILS WITH UNKNOWN USER NAME EVERY TIME AN SNMP REPORT IS RECEIVED.

IBM Netcool System Service Monitor SSM 4.0 Fix Pack 14 README 4.0.0-TIV-SSM-FP0014
IBM Netcool System Service Monitor SSM 4.0 Interim Fix 1 README 4.0.0.14-TIV-SSM-IF0001
IBM Netcool System Service Monitor SSM 4.0 Interim Fix 2 README 4.0.0.14-TIV-SSM-IF0002
IBM Netcool System Service Monitor SSM 4.0 Interim Fix 3 README 4.0.0.14-TIV-SSM-IF0003
IBM Netcool System Service Monitor SSM 4.0 Interim Fix 4 README 4.0.0.14-TIV-SSM-IF0004
IBM Netcool System Service Monitor SSM 4.0 Interim Fix 5 README 4.0.0.14-TIV-SSM-IF0005
IBM Netcool System Service Monitor SSM 4.0 Interim Fix 6 README 4.0.0.14-TIV-SSM-IF0006
IBM Netcool System Service Monitor SSM 4.0 Interim Fix 7 README 4.0.0.14-TIV-SSM-IF0007
IBM Netcool System Service Monitor SSM 4.0 Interim Fix 8 README 4.0.0.14-TIV-SSM-IF0008
IBM Netcool System Service Monitor SSM 4.0 Interim Fix 1 README 4.0.0.15-TIV-SSM-IF0001

APAR status

• Closed as program error.

Error description

• With V3 an SNMP report response is sent by the agent to describe
  a number of issues with the request. This
  report may contain a number of different usmStats. Refer to
  SNMP-USER-BASES-SM-mib.mib for more information. The MIB
  Explorer should only report unknown user name when it receives
  the usmStatsUnknownUserNames SNMP report. Currently it is
  returning unknown user name whenever it receives an SNMP report.
  This is incorrect and needs to be rectified.
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All Mib Explorer V3 users may incorrectly see an unknown     *
  * user reported when it is not an unknown user.                *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * With V3 an SNMP report response is sent                      *
  * by the agent to describe a number of issues with the         *
  * request.                                                     *
  * This report may contain a number of different usmStats.      *
  * Refer                                                        *
  * to SNMP-USER-BASES-SM-mib.mib for more information. The MIB  *
  * Explorer should only report unknown user name when it        *
  * receives                                                     *
  * the usmStatsUnknownUserNames SNMP report. Currently it is    *
  * returning unknown user name whenever it receives an SNMP     *
  * report.                                                      *
  *                                                              *
  * Additionally if the mibExplorer receives a notInTimeWindows  *
  * report it does not set the engineBoots or the engineTime     *
  * properly.                                                    *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Upgrade to SSM 4.0.1 or SSM 4.0 FP14                         *
  ****************************************************************
  

Problem conclusion

• Mib Exploer now reports unknown user name correctly and
  correctly deals with the NotInTimeWindows Report.
  
  The fix for this APAR is contained in the SSM 4.0.1 release.
  The fix for this APAR is contained in the following maintenance
  packages:
      | fix pack | 4.0.0-TIV-SSM-FP0014
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  NETCOOL SYS SVC

• Fixed component ID

  5724P4300

Applicable component levels

• R400 PSY

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