Troubleshooting
Problem
If IBM MQ on AIX®, HP-UX, Linux®, Solaris, Windows™, or IBM i is experiencing a problem, the following links describe how to collect "MustGather" data to find a solution.
Resolving The Problem
Tab Navigation
Collect IBM MQ MustGather data when you first open a problem record so you can provide IBM support the information they need to investigate the problem. Start by selecting the category that best matches the problem on your system:
Other Collections
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYHRD","label":"IBM MQ"},"ARM Category":[{"code":"a8m0z000000cvtdAAA","label":"Product Documentation"}],"ARM Case Number":"","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF012","label":"IBM i"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"All Version(s)","Line of Business":{"code":"LOB45","label":"Automation"}},{"Business Unit":{"code":"BU053","label":"Cloud \u0026 Data Platform"},"Product":{"code":"SS5K6E","label":"IBM MQ Appliance"},"Component":"","Platform":[{"code":"PF004","label":"Appliance"}],"Version":"9.1;9.0;8.0","Edition":"","Line of Business":{"code":"LOB36","label":"IBM Automation"}},{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSFKSJ","label":"WebSphere MQ"},"Component":"","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF012","label":"IBM i"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"7.5;7.1;7.0","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]
Product Synonym
WebSphere MQ WMQ FTE WMQFTE MQFTE IBMMQ
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Document Information
Modified date:
18 May 2022
UID
swg21229861