IBM Support

IT26690: Running "show qm-status" on secondary appliance times out and does not display any results

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APAR status

  • Closed as program error.

Error description

  • When the status of most of the queue managers is "Running
    Elsewhere", the show qm-status command does not display any
    results.
    
    The dspmq command run on the secondary appliance returns the
    expected results however, it is slow.
    

Local fix

  • Use the dspmq command in the mqcli to view the queue manager
    status.
    

Problem summary

  • ****************************************************************
    USERS AFFECTED:
    IBM MQ Appliance 9.1 users.
    
    
    Platforms affected:
    MultiPlatform
    
    ****************************************************************
    PROBLEM DESCRIPTION:
    The show qm-status command internally runs the dspmq command to
    fetch the queue manager status and the dspmq command took more
    time than expected to return the result if the queue manager
    status was 'running elsewhere'.  Due to this delay the show
    qm-status command timed out and did not display any results.
    

Problem conclusion

  • Multiple fixes have been made to the dspmq command to improve
    its performance when run on a secondary appliance
    
    ---------------------------------------------------------------
    The fix is targeted for delivery in the following PTFs:
    
    Version    Maintenance Level
    v9.1 CD    9.1.2
    v9.1 LTS   9.1.0.2
    
    The latest available maintenance can be obtained from
    'WebSphere MQ Recommended Fixes'
    http://www-1.ibm.com/support/docview.wss?rs=171&uid=swg27006037
    
    If the maintenance level is not yet available information on
    its planned availability can be found in 'WebSphere MQ
    Planned Maintenance Release Dates'
    http://www-1.ibm.com/support/docview.wss?rs=171&uid=swg27006309
    ---------------------------------------------------------------
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT26690

  • Reported component name

    IBM MQ APPL M20

  • Reported component ID

    5725Z0900

  • Reported release

    910

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-10-22

  • Closed date

    2019-01-03

  • Last modified date

    2019-01-03

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    IBM MQ APPL M20

  • Fixed component ID

    5725Z0900

Applicable component levels

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SS5K6E","label":"IBM MQ Appliance"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"910","Edition":"","Line of Business":{"code":"LOB36","label":"IBM Automation"}}]

Document Information

Modified date:
03 January 2019