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IC52411: 6.0.2.1 INSTALL FAILS ON 64 BIT WINDOWS UNDER TERMINAL SERVICES

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • WebSphere MQ fixpack 6.0.2.1 fails to install with the following
    message even though the prerequisite is correctly installed.
    
    "Ensure the prerequisite 'Microsoft Visual C++ 2005
    Redistributable Package (x64)' is installed before continuing
    installation of this Fix Pack. (AMQ4765)"
    
    This error occurs on 64 bit Windows when installation is
    attempted  using Terminal Services.
    

Local fix

Problem summary

  • ****************************************************************
    USERS AFFECTED:
    Users installing WebSphere MQ v 6.0.2.1 using Terminal Services
    on 64 bit Windows.
    
    Platforms affected:
    Windows
    
    ****************************************************************
    PROBLEM SUMMARY:
    The SDK call MQ used to retrieve the path to the Windows
    directory behaves differently under terminal services under
    certain conditions. Hence the expected path could not be
    retrieved and the error occurred.
    

Problem conclusion

  • The fix corrected the code for subsequent fixpacks to retrieve
    the correct path.
    
    The workaround below can also be used from 6.0.2.1 to avoid this
    error :
    Set a string value VC80Redistcheck to 0 at
    "HKEY_LOCAL_MACHINE\SOFTWARE\IBM\MQSeries\CurrentVersion\Mainten
    ance Applied"
    and for 64-bit versions of Windows the Key is
    "HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\IBM\MQSeries\CurrentVer
    sion\Maintenance Applied"
    
    ---------------------------------------------------------------
    The fix is targeted for delivery in the following PTFs:
    
                       v6.0
    Platform           Fix Pack 6.0.2.2
    --------           --------------------
    Windows            U200270
    
    The latest available maintenance can be obtained from
    'WebSphere MQ Recommended Fixes'
    http://www-1.ibm.com/support/docview.wss?rs=171&uid=swg27006037
    
    If the maintenance level is not yet available, information on
    its planned availability can be found in 'WebSphere MQ
    Planned Maintenance Release Dates'
    http://www-1.ibm.com/support/docview.wss?rs=171&uid=swg27006309
    ---------------------------------------------------------------
    

Temporary fix

Comments

APAR Information

  • APAR number

    IC52411

  • Reported component name

    WMQ WINDOWS V6

  • Reported component ID

    5724H7200

  • Reported release

    600

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2007-04-10

  • Closed date

    2007-04-26

  • Last modified date

    2011-01-21

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WMQ WINDOWS V6

  • Fixed component ID

    5724H7200

Applicable component levels

  • R600 PSY

       UP



Document information

More support for: WebSphere MQ
APAR

Software version: 6.0

Reference #: IC52411

Modified date: 21 January 2011


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