IBM Support

Unlocking XMETA locks from jobs

Technote (FAQ)


How can I unlock an XMETA locked job?

The job cannot be exported and when attempting to open the job, the following error appears:

Unable to open the Job

The Job 'TestJob' is locked by user 'dsadm'
(SessionID '8F1B0326-4F7E-45A8-B8EC-EAA8C4780528')

Do you want to continue and open a read-only view of the Job?


This issue arises when a lock still remains in XMETA for the corresponding job. Information Server will lock the job to ensure that there is no indeterminancy regarding the editing and saving of a job.
The most common causes of this is when a user has closed a client window unexpectedly (e.g. Force Terminate).


To remove the lock on the job, the following steps need to be taken:

  • Check that another user has not left the job open accidentally. The same error appears if another user has opened the same job in a Designer or Director client.
  • Explore the following in Information Server web client (http://<server>:9080):
    1. Open Administration tab -> Session Management -> Active Sessions.
    2. Select the session with the same 'Session ID' as the message.
    3. Disconnect selected session.
  • pre 11.3 remove using This occurs if the session is no longer displayed but lock is remaining in the XMETALOCKINFO table in XMETA repository. To perform this:
    1. Login to domain layer using either root or Administrator user (for Windows)
    2. cd /opt/IBM/InformationServer/ASBServer/bin (C:\IBM\InformationServer\ASBServer\bin for Windows)
    3. ./ -U <user> -P <password> (cleanup_abandoned_locks.bat -U <user> -P <password> for Windows) where user is suite administartor
  • From 11.3 onwards use cleanupAbandonedLocks -dbfile ../conf/ in ASBServer/bin directory when logged in as root or Windows Administator


Document information

More support for: InfoSphere Information Server

Software version: 8.5, 8.7, 9.1, 11.3, 11.5

Operating system(s): AIX, HP-UX, Linux, Solaris, Windows

Reference #: 1469438

Modified date: 26 February 2016