Pricing for CICS Transaction Server for z/OS V3.2 or V4.1
Technote (troubleshooting)
Problem(Abstract)
You are planning to upgrade to CICS Transaction Server for z/OS V4.1 or V3.2 and would like to use IBMLink to check for the price of the product. On the "Purchase/upgrade tools" menu, you select the "Look up IBM standard hardware and software prices (Price)" application. You enter the product number and the search results in a RC=4 and message SMSG0028.
Symptom
You receive the following error in red text:
Retrieval of price data failed; RC = 4
SMSG0028 Product is not in Data Base
Note: For recent zSeries Software Prices, select ESWPrice from the Purchase/upgrade tools page.
Cause
Newer products are no longer entered in the Price application.
Resolving the problem
Use the Look up zSeries Entitled Software prices (ESWPrice) application to find the price for CICS TS V4.1 or V3.2. To do this, you can do the following:
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