Fix download method for WebSphere DataPower SOA Appliances

Technote (troubleshooting)


Fix download enhancements for IBM WebSphere DataPower SOA Appliances beginning with firmware version fix packs improved the user experience and enhanced ease-of-use. Firmware packages are now sorted into groups pertaining to the platform and hardware model.

Resolving the problem

Beginning in May 2009, a number of changes in the on-line interface provided for finding and downloading fixes for WebSphere DataPower Appliances were made. Firmware fix packs, starting with, became available on the Fix Central download site.

Follow these steps to access WebSphere DataPower firmware fix packs on Fix Central:

  1. Go to the Fix Central web site.
  2. From the Product Group drop-down list, select WebSphere.
  3. From the Product drop-down list, select WebSphere DataPower SOA Appliances.

  4. From the Installed Version drop-down list, select All.
  5. From the Platform drop-down list, select All and press Continue.
  6. From the Identify Fixes page, you can browse all the fixes, or enter a search term such as XI, XS, XA, or your model number such as 9235. Press Continue.

  7. From the Select fixes and download method page, choose the fix pack you wish to download.

    You can then select the fix pack category of interest and view and download the firmware package and related components of your choice.

The benefits of using Fix Central include:

  • Less error prone sorting of firmware packages by platform and hardware platform. Firmware fix packs can be searched by platform and or model. Soon you will also be able to search via APAR or SPR.
  • Faster downloading. You have the option of downloading one or more fixes at the same time using Download Director.
If you have questions about the site, click the Help link in the left navigation bar to view frequently asked questions. If you still have questions, problems, or suggestions, use the Feedback link to post a question to Fix Central support, or contact the IBM help desk as you normally would for WebSphere DataPower technical support.

Note: Use this knowledge collection for reference when preparing to upgrade your WebSphere DataPower appliance firmware.

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Document information

More support for:

IBM DataPower Gateways

Software version:

3.7.3, 3.8, 3.8.1, 3.8.2, 4.0.1, 4.0.2

Operating system(s):


Reference #:


Modified date:


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