Tivoli Common Agent installation fails on a shared-IP Solaris zone

When you try to install the common agent on a shared-IP Solaris zone, the installation fails and an error message similar to the following is displayed:

COPDEX123E An AgentInstallException exception occurred. The exception was caused by the following problem: Agent installation failure. Agent install return code log file contents: An error during the GUID installation.

Causes:
The Globally Unique Identifier (GUID), version 1.3.3, packaged with Tivoli Common Agent needs to query the network interface MAC address at installation time. In a shared-IP Solaris zone, the network interface MAC address is not accessible, so the GUID installation fails.

Resolving the Problem:
A GUID, version 1.3.4, developed for shared-IP zone is available in the Quick Start DVD. You can either install the GUID 1.3.4 before installing the Tivoli Common Agent to avoid the problem, or install GUI 1.3.4 after Tivoli Common Agent installation fails, then re-install the Tivoli Common Agent again to recover the problem

To install GUID 1.3.4, perform the following steps:
1) On a shared-IP Solaris zone, create a temporary folder, for example, newguid.
2) Copy the guid_solaris_sparc.tar or guid_solaris-ix86 file from the solaris_tivguid folder located on the Quick Start DVD to the newguid folder.
3) Browse to the newguid folder.
4) To untar the installation binary, run one of the following commands:
tar xvf guid_solaris_sparc.tar
or
tar xvf guid_solaris-ix86

5) To install the GUID, in the newguid folder run one of the following commands:
# ./installguid_solaris2.sh
or
# ./installguid_solaris-ix86.sh

When the GUID is successfully installed, a message similar to the following is displayed:

Tivoli GUID utility - Version 1, Release 3, Level 4.
(C) Copyright IBM Corporation 2002, 2009 All Rights Reserved.

BTATG0005I A GUID entry was not found. The program is generating a new one.
Guid:<GUID_number>