Troubleshooting
Problem
This technote provides some potential ways to resolve the error 1904 with HRESULT -1073741819 when the rose.exe file for IBM® Rational Rose® fails to register.
Resolving The Problem
Below are some possible causes of this message and ways to resolve it.
- Verify what graphic card you are using. There has been an issue with the XP-Matrox G550. You can work around this by restarting the machine in safe mode.
- Right-click on My Computer and select Properties
- Select the Hardware tab and click Device Manager
- Expand the Display adapters and see if you have the XP-Matrox listed
- Do you have WindowBlinds installed? If so, in order to install Rational® Rose you will need to uninstall WindowBlinds. To verify that this is installed:
- Go to Start > Settings > Add or Remove programs
- Check in the list and see if WindowBlinds appears
- Do you have AlienGuise installed? If so, you will need to uninstall the product and then install Rational Rose. To verify that this is installed:
- Go to Start > Settings > Add or Remove programs
- Check in the list and see if AlienGuise appears
[{"Product":{"code":"SSSHEM","label":"Rational Rose Enterprise"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"Installation","Platform":[{"code":"PF033","label":"Windows"}],"Version":"2003.06.00;2003.06.01;2003.06.12;2003.06.13;2003.06.14;2003.06.15;2003.06.16;7.0;7.0.0.1","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]
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Document Information
Modified date:
16 June 2018
UID
swg21252080