Troubleshooting
Problem
In Tpae-based products, such as IBM® Maximo® Asset Management, you can attach relevant information to a record in the form of a file or a URL address. In the Create a File Attachment window, if you clear the check box labeled 'Copy document to the default location set by your administrator', the Browse button is no longer available. To add an attachment, you must specify the full path to the file, including the file name and extension.
Symptom
You can no longer browse to files that are stored in a non-default location; the Browse feature is not supported.
Cause
For security reasons, the way that web browsers browse to files and attached documents has changed. In the past, when you used the Browse button, the entire path to the file was returned to the application. Now, no path information is included - only the file name is returned.
Environment
This restriction affects all browsers.
Resolving The Problem
Use a file explorer to navigate to the file. Copy and paste the full path to the file (including the file name and extension) into the 'Specify a file' field.
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Document Information
Modified date:
17 June 2018
UID
swg21600684