APAR status
Closed as program error.
Error description
VMware collector fails to retrieve any records even when the collection level is correctly set to the required level of 4
Local fix
There will be a fix created and delivered via Fix Central
Problem summary
VMware collector fails to retrieve any records even when the collection level is set correctly to the required level of 4
Problem conclusion
Cause of problem : A DataCenter is defined but no ESX Servers are mapped to it. (i.e. empty DataCenter). This is an unusual setup, so the fix isn't necessarily required. After running the collector , the job log results will be: 0 records record. The trace file will have the following error message. Standard Error: com.ibm.tivoli.tuam.integrator.collector.base.VmWareServiceReade r.processComputeResource(VmWareServiceReader.java:378) com.ibm.tivoli.tuam.integrator.collector.base.VmWareServiceReade r.processFolder(VmWareServiceReader.java:342) com.ibm.tivoli.tuam.integrator.collector.base.VmWareServiceReade r.processDataCenters(VmWareServiceReader.java:307) com.ibm.tivoli.tuam.integrator.collector.base.VmWareServiceReade r.queryService(VmWareServiceReader.java:246) com.ibm.tivoli.tuam.integrator.collector.VMWARE.OpenInput(VMWARE .java:371) com.ibm.tivoli.tuam.integrator.collector.VMWARE.openInput(VMWARE .java:305) com.ibm.tivoli.tuam.integrator.stages.input.CollectorInput.initi alize(CollectorInput.java:153) com.ibm.tivoli.tuam.integrator.main.CIMSIntegrator.Execute(CIMSI ntegrator.java:116) sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessor Impl.java:64) sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethod AccessorImpl.java:43) java.lang.reflect.Method.invoke(Method.java:615) sun.reflect.misc.Trampoline.invoke(MethodUtil.java:62) sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessor Impl.java:64) sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethod AccessorImpl.java:43) java.lang.reflect.Method.invoke(Method.java:615) sun.reflect.misc.MethodUtil.invoke(MethodUtil.java:265) java.beans.Statement.invoke(Statement.java:248) java.beans.Statement.execute(Statement.java:155) com.ibm.tivoli.tuam.integrator.main.IntegratorMain.execute(Integ ratorMain.java:67) com.ibm.tivoli.tuam.steprunner.integrator.StepRunIntegrator.exec ute(StepRunIntegrator.java:88) com.ibm.tivoli.tuam.jobrunner.JobRun.runStep(JobRun.java:568) com.ibm.tivoli.tuam.jobrunner.JobRun.runProcess(JobRun.java:427) com.ibm.tivoli.tuam.jobrunner.JobRun.runJob(JobRun.java:267) com.ibm.tivoli.tuam.jobrunner.JobRun.runJob(JobRun.java:189) com.ibm.tivoli.tuam.jobrunner.JobRun.runJobs(JobRun.java:150) com.ibm.tivoli.tuam.jobrunner.JobRunner.run(JobRunner.java:206) com.ibm.tivoli.tuam.jobrunner.JobRunner.main(JobRunner.java:123)
Temporary fix
An interim fix has been described and supplied at http://www-1.i bm.com/support/docview.wss?rs=3092&context=SSNHG7&q1=vmware&uid= swg24019308&loc=en_US&cs=utf-8&lang=en
Comments
APAR Information
APAR number
IZ21895
Reported component name
TIV USAGE & ACT
Reported component ID
5724O3300
Reported release
710
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2008-05-06
Closed date
2008-05-29
Last modified date
2008-05-29
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TIV USAGE & ACT
Fixed component ID
5724O3300
Applicable component levels
R710 PSY
UP
[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSNHG7","label":"Tivoli Usage and Accounting Manager"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"710","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
29 May 2008