IBM Support

Using 'UseBasicNotes=1' in a multi-user installation causes Notes setup to hang

Technote (troubleshooting)


If the "UseBasicNotes=1" parameter is in the notes.ini of a multi-user installation, the initial setup of Notes will hang. After the initial setup process completes and the Eclipse spash screen disappears, the Notes client will hang and will not launch.

This issue does not occur when the Notes client has already been setup in a multi-user mode.

Resolving the problem

This issue is fixed in 8.5.1.

Fix details: SPR# MPGY7J6SJQ

Refer to the Upgrade Central site for details on upgrading Notes/Domino


1. Create a shortcut to start the Notes client and add one of the following switches -sa or -basic. (For example: C:\Program Files\Lotus\Notes\notes.exe -sa)

- or -

2. Add "UseBasicNotes=1" after the client has been setup.

Background on the UseBasicNotes parameter
A new notes.ini feature in Notes 8.0.2 added the ability to install the 8.0.2 Notes Standard client, but launch the Basic client based on a Notes.ini parameter UseBasicNotes=1. This notes.ini parameter will allow external programs that launch Notes, such as a MailTo: URL, or launching an NSF file directly, to launch Notes in Basic mode if UseBasicNotes=1 is set in the Notes.ini. This will allow customers to rollout a single package, but define which users will launch Basic vs Standard via this Notes.ini parameter.

For example, if a machine does not meet the hardware requirements of 8.0.2 Standard, but does for Basic, this will allow the client to launch in Basic mode until hardware has been upgraded. By default, this parameter is not in the Notes.ini and will launch the Standard client if it is omitted or set to 0. Notes.ini parameters can be pushed out via administrative policy, which make it easier for customers to centrally control this feature.

Document information

More support for: IBM Notes

Software version: 8.0.2, 8.5

Operating system(s): Linux, Windows, iOS

Software edition: Standard

Reference #: 1318037

Modified date: 10 April 2015