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LO42288: CRASH IN DOMINO 8.5 ON NAMGR LOCKMEMHANDLE & OSMEMORYUNLOCK & ST ATICTERMPROCESS & MEMORYTERMPROCESS

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APAR status

  • Closed as returned (APAR cannot be resolved without additional info from IBM or customer.)

Error description

  • Domino server crashes every couple of days on nAmgr (85IF5 on
    Win 2008)
    
    Build: 8.5 HF460 (32-bit server)
    OS: Windows/Longhorn 6.0 (32-bit) (Build 6001), PlatID=2,
    Service Pack 1 (2
    Processors)
    Date: Wed Jul 08 08:14:13 2009
    
    ############################################################
    ### thread 1/2: [   nAMgr:  0d4c:  070c] FATAL THREAD (Panic)
    ### FP=0x0012d890, PC=0x77219a94, SP=0x0012d820
    ### stkbase=0x00130000, total stksize=40960, used
    stksize=10208
    ### EAX=0x002aa9c8, EBX=0x0012e460, ECX=0x002aa9c8,
    EDX=0x002b0c88
    ### ESI=0x0012d868, EDI=0x00000000, CS=0x0000001b,
    SS=0x00000023
    ### DS=0x00000023, ES=0x00000023, FS=0x0000003b, GS=0x00000000
    Flags=0x00000293
    ############################################################
     [ 1] 0x77219a94 ntdll.KiFastSystemCallRet+0
    (3bc,927c0,0,12e040)
     [ 2] 0x7635c1b2 kernel32.WaitForSingleObject+18
    (3bc,927c0,12e7d4,12e486)
    @[ 3] 0x601a2d55 nnotes.FRSendCommandToService+789
    (12e060,12e460,12e486,0)
    @[ 4] 0x601a398f nnotes.OSRunExternalScript@8+1055 (258,1)
    @[ 5] 0x601a3f0f nnotes.FRTerminateWindowsResources+975
    (1,1010,1,0)
    @[ 6] 0x601a42d8 nnotes.OSFaultCleanupExt@24+888
    (1b86a14,1010,0,0,0,12eafc)
    @[ 7] 0x601a435a nnotes.OSFaultCleanup@12+26 (0,1010,0)
    @[ 8] 0x601af804 nnotes.OSNTUnhandledExceptionFilter@4+276
    (12fb34)
    @[ 9] 0x60174016 nnotes.Panic@4+534 (60c83fe0)
    @[10] 0x60002c62 nnotes.LockMemHandle@12+306
    (f0241618,12fb74,0)
    @[11] 0x60002c94 nnotes.OSMemoryUnlock@4+20 (1b40014)
    @[12] 0x6017a0c7 nnotes.StaticTermProcess@4+551 (0)
    @[13] 0x6017fefa nnotes.MemoryTermProcess@4+330 (0)
    @[14] 0x60180006 nnotes.MemoryTerm@4+22 (0)
    @[15] 0x601734f3 nnotes.OSTerm@0+2243 ()
    @[16] 0x004011aa nAMgr.notes_main+282 (0,0,0,3)
    @[17] 0x00401056 nAMgr.main+22 (3,191798,171350,403000)
    @[18] 0x0040133d nAMgr.mainCRTStartup+323
    (7ffd5000,12ffd4,771fe4b6,7ffd5000)
     [19] 0x76354911 kernel32.BaseThreadInitThunk+18
    (7ffd5000,52bef1c8,0,0)
     [20] 0x771fe4b6 ntdll.RtlInitializeExceptionChain+99
    (4011fa,7ffd5000,ffffffff,772675de)
     [21] 0x771fe489 ntdll.RtlInitializeExceptionChain+54
    (4011fa,7ffd5000,0,78746341)
    
    There are no indications of what particular agents are causing
    the crash and
    the stack seems OS generic.
    

Local fix

Problem summary

Problem conclusion

Temporary fix

Comments

  • This APAR is associated with SPR# JFRA7TTDSF.
    The record was returned to the person who created it for more
     information.
    

APAR Information

  • APAR number

    LO42288

  • Reported component name

    DOMINO SERVER

  • Reported component ID

    5724E6200

  • Reported release

    850

  • Status

    CLOSED RET

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2009-07-10

  • Closed date

    2009-08-07

  • Last modified date

    2009-08-07

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

[{"Business Unit":{"code":"BU055","label":"Cognitive Applications"},"Product":{"code":"SSKTMJ","label":"Lotus Domino"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.5","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
07 August 2009