Troubleshooting
Problem
This technote explains why the IBM® Rational® ClearCase® commands []rmview[] and []rmvob[] fail on a Microsoft® Windows® host while McAfee® VirusScan® 8.00 is running.
Symptom
The full error below shows up when trying to remove a view on a system with McAfee VirusScan 8.0 installed.
Note: A similar error occurs when removing a VOB.
C:\>cleartool rmview -tag test1
VOB "\vob1" still has check-outs.
Remove view "\\Host\views\DOMAIN\User\test1.vws" anyway? [no] y
Removing references from VOB "\vob1" ...
Removed references to view "\\Host\views\DOMAIN\User\test1.vws" from VOB "\vob1".
cleartool: Error: unable to set access control list for \\Host\views\DOMAIN\User\test1.vws.tmp\.access_info: The system cannot find the file specified.
cleartool: Error: \\Host\views\DOMAIN\User\test1.vws.tmp\.access_info:
Permission denied
cleartool: Error: unable to set access control list for \\Host\views\DOMAIN\User\test1.vws.tmp\.compiled_spec: The system cannot find the file specified.
cleartool: Error: \\Host\views\DOMAIN\User\test1.vws.tmp\.compiled_spec: Permission denied
cleartool: Error: unable to set access control list for \\Host\views\DOMAIN\User\test1.vws.tmp\.hostname: The system cannot find the file specified.
cleartool: Error: \\Host\views\DOMAIN\User\test1.vws.tmp\.hostname: Permission denied
cleartool: Error: unable to set access control list for \\Host\views\DOMAIN\User\test1.vws.tmp\.s\00034\8000000341753279foo.txt: The system cannot find the file specified.
cleartool: Error: \\Host\views\DOMAIN\User\test1.vws.tmp\.s\00034\8000000341753279foo.txt: Permission denied
cleartool: Error: unable to set access control list for \\Host\views\DOMAIN\User\test1.vws.tmp\.view: The system cannot find the file specified.
cleartool: Error: \\Host\views\DOMAIN\User\test1.vws.tmp\.view: Permission denied
cleartool: Error: unable to set access control list for \\Host\views\DOMAIN\User\test1.vws.tmp\admin\view_space\1098199481: The system cannot find the file specified.
cleartool: Error: \\Host\views\DOMAIN\User\test1.vws.tmp\admin\view_space\1098199481: Permission denied
cleartool: Error: unable to set access control list for \\Host\views\DOMAIN\User\test1.vws.tmp\config_spec: The system cannot find the file specified.
cleartool: Error: \\Host\views\DOMAIN\User\test1.vws.tmp\config_spec:Permission denied
cleartool: Error: unable to set access control list for \\Host\views\DOMAIN\User\test1.vws.tmp\db\view_db.d01: The system cannot find the file specified.
cleartool: Error: \\Host\views\DOMAIN\User\test1.vws.tmp\db\view_db.d01: Permission denied
cleartool: Error: unable to set access control list for \\Host\views\DOMAIN\User\test1.vws.tmp\db\view_db.d02: The system cannot find the file specified.
cleartool: Error: \\Host\views\DOMAIN\User\test1.vws.tmp\db\view_db.d02: Permission denied
cleartool: Error: unable to set access control list for \\Host\views\DOMAIN\User\test1.vws.tmp\db\view_db.dbd: The system cannot find the file specified.
cleartool: Error: \\Host\views\DOMAIN\User\test1.vws.tmp\db\view_db.dbd: Permission denied
cleartool: Error: unable to set access control list for \\Host\views\DOMAIN\User\test1.vws.tmp\db\view_db.k01: The system cannot find the file specified.
cleartool: Error: \\Host\views\DOMAIN\User\test1.vws.tmp\db\view_db.k01: Permission denied
cleartool: Error: unable to set access control list for \\Host\views\DOMAIN\User\test1.vws.tmp\db\view_db_schema_version: The system cannot find the file specified.
cleartool: Error: \\Host\views\DOMAIN\User\test1.vws.tmp\db\view_db_schema_version: Permission denied
cleartool: Error: unable to set access control list for \\Host\views\DOMAIN\User\test1.vws.tmp\db\vista.log: The system cannot find the file specified.
cleartool: Error: \\Host\views\DOMAIN\User\test1.vws.tmp\db\vista.log: Permission denied
cleartool: Error: unable to set access control list for \\Host\views\DOMAIN\User\test1.vws.tmp\db\vista.taf: The system cannot find the file specified.
cleartool: Error: \\Host\views\DOMAIN\User\test1.vws.tmp\db\vista.taf: Permission denied
cleartool: Error: unable to set access control list for \\Host\views\DOMAIN\User\test1.vws.tmp\groups.sd: The system cannot find the file specified.
cleartool: Error: \\Host\views\DOMAIN\User\test1.vws.tmp\groups.sd: Permission denied
cleartool: Error: unable to set access control list for \\Host\views\DOMAIN\User\test1.vws.tmp\identity.sd: The system cannot find the file specified.
cleartool: Error: \\Host\views\DOMAIN\User\test1.vws.tmp\identity.sd:Permission denied
cleartool: Error: unable to set access control list for \\Host\views\DOMAIN\User\test1.vws.tmp\readme.txt: The system cannot find the file specified.
cleartool: Error: \\Host\views\DOMAIN\User\test1.vws.tmp\readme.txt: Permission denied
cleartool: Error: unable to set access control list for \\Host\views\DOMAIN\User\test1.vws.tmp\view_db.state: The system cannot find the file specified.
cleartool: Error: \\Host\views\DOMAIN\User\test1.vws.tmp\view_db.state: Permission denied
cleartool: Error: Unable to rename "\\Host\views\DOMAIN\User\test1.vws.tmp" to "\\Host\views\DOMAIN\User\test1.vws": No such file or directory.
cleartool: Warning: Trouble removing view storage: "error detected by ClearCasesubsystem".
cleartool: Error: Unable to remove view "\\Host\views\DOMAIN\User\test1.vws".
Resolving The Problem
Upgrade to McAfee Virus Scanner 8.10 or apply McAfee Virus Scanner patch 10 or later for 8.0i.
Note: Applying patch 10 or later for McAfee VirusScan version 8.x fixes a known memory leak issue and resolves other known ClearCase command problems.
Related Information
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Document Information
Modified date:
16 June 2018
UID
swg21188215