LO86034: NUPGRADE 3 WILL NOT RUN ON A 64-BIT WINDOWS OS

APAR status

• Closed as fixed if next.

Error description

• When a customer attempts to run nupgrade.exe to migrate from
  Outlook 2013 to Notes/Domino, the following error will appear
  if a 64-bit operating system is in use:
  
  "Either there is no default client or the current mail client
  cannot fulfill the messaging request"
  
  The customer has set Outlook as the default mail client, has a
  valid profile, and has followed Microsoft documentation to
  check the appropriate registry key - Outlook is the default
  client.
  
  This has been reproduced by L2 support, and running the
  application in 32-bit mode on 64-bit Windows does not
  circumvent the issue.
  

Local fix

• Nupgrade should be run on a 32-bit operating system.
  

Problem summary

• This APAR is closed as FIN. We have deferred the fix to a
   future release.
  

Problem conclusion

Temporary fix

Comments

• This APAR is associated with SPR# LCAY9ZCATU.
  This APAR is closed as FIN. We have deferred the fix to a
   future release.
  

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

• R852 PSN

     UP