PI36311: NO COMMON SSL PROTOCOLS BETWEEN AGENT, RELAY AND SERVER WHEN USING JAVA PACKAGED WITH INSTALLER

IBM UrbanCode Deploy Fix Pack 1 (6.2.1.1) for 6.2.1
IBM UrbanCode Deploy Fix Pack 2 (6.2.1.2) for 6.2.1

APAR status

• Closed as program error.

Error description

• You will see the following errors when attempting connections
  between agent, relay and server when using the Java packaged
  with the installer:
  
  Server Error: Client requested protocol SSLv3 not enabled or not
  supported
  Relay Error: Client requested protocol TLSv1 not enabled or not
  supported
  
  The requested agent does not come online.
  

Local fix

• Update the enabled protocols on the relay and server so they can
  communicate.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All users                                                    *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * You will see errors when attempting connections              *
  * between agent, relay and server when using the Java packaged *
  * with the installer                                           *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• A fix is available in IBM UrbanCode Deploy 6.2.1.1
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  UC DEPLOY

• Fixed component ID

  5725M5400

Applicable component levels

• R600 PSN

     UP

• R600 PSY

     UP

• R601 PSN

     UP

• R601 PSY

     UP

• R610 PSN

     UP

• R610 PSY

     UP

• R611 PSN

     UP

• R611 PSY

     UP

• R612 PSN

     UP

• R612 PSY

     UP

• R613 PSN

     UP

• R613 PSY

     UP

• R620 PSN

     UP

• R620 PSY

     UP

• R621 PSN

     UP

• R621 PSY

     UP