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LO92004: USERS CANNOT SET EMAIL PREFERENCES, ERROR:"YOU CANNOT SET EMAIL PREFERENCES."

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APAR status

  • Closed as program error.

Error description

  • This is a follow on from PMR 00669,070,724, worked by Ryan
    Davis.
    There are a lot of users who cannot set email preferences.
    Error:
    "You cannot set email preferences.You do not have an email
    adress associated with you account and you do not have
    permission to specify an email adress."
    The reason for this is that the "USER_MAIL" field in the
    Homepage ->
    Person table is set to null.
    ProfilesService.publishUserData(String user_email_addr)
    ProfilesService.publishUserDataByUserId(String userID)
    These commands can be used to set the email address again, but
    when SYNC_ALL_DNS runs again, the email address is set to null
    again.
    

Local fix

  • Temporarily fill email address with:
    ProfilesService.publishUserData(String user_email_addr)
    ProfilesService.publishUserDataByUserId(String userID)
    

Problem summary

  • Fixed in IC 5.5 CR3
    

Problem conclusion

  • Fixed in IC 5.5 CR3
    

Temporary fix

Comments

APAR Information

  • APAR number

    LO92004

  • Reported component name

    CONNECTN ACTIVI

  • Reported component ID

    5724S6800

  • Reported release

    550

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2017-04-05

  • Closed date

    2017-04-21

  • Last modified date

    2017-04-21

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    CONNECTN ACTIVI

  • Fixed component ID

    5724S6800

Applicable component levels

  • R550 PSY

       UP

  • R600 PSY

       UP



Document information

More support for: IBM Connections
Activities

Software version: 5.5

Reference #: LO92004

Modified date: 21 April 2017