IT01042: SVC NODE OFFLINE ALERTS DO NOT WORK.

APAR status

• Closed as documentation error.

Error description

• No error in the logs.
  The node alerts are not triggered, and no alerts are calculated
  for them.
  This was taken into consideration by the development team and
  considered it to be a limitation at
  that point in time (when developing TPC 5.1).
  
  
  RECREATE STEPS:
  1)  Install TPC 5.2
  2)  Probe SVC.
  3)  Simulate SVC node offline.
  4)  Alerts are not generated.
  

Local fix

• Apply fixpack when available.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * TPC 4.x, 5.1.x, 5.2.x users                                  *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See ERROR DESCRIPTION.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * -                                                            *
  ****************************************************************
  

Problem conclusion

• 5.2, 5.2.1, 5.2.2 Limitations documents -- added this entry:
  *****************
  Updated online help topic: Triggering conditions for storage
  system alerts
  The table in this topic has been updated to include a notation
  that the Node Status Change Offline and Node Status Change
  Online triggering conditions do not generate alerts for Storwize
  devices and SAN Volume Controller.
  
  This topic will also be updated in the Tivoli Storage
  Productivity Center  V5.2.3 Knowledge Center.
  
  | refresh pack | 5.2-TIV-TPC-RP0003 - target August 2014
  http://www-01.ibm.com/support/docview.wss?&uid=swg21320822
  
  The target dates for future refresh packs or fix packs do not
  represent a formal commitment by IBM. The dates are subject to
  change without notice.
  
  This has also been noted in Limitations and Known Issues
  technote for Tivoli Storage Productivity Center 5.2.2, 5.2.1 and
  5.2.0.
  Tivoli Storage Productivity Center 5.2.2 -
  http://www-01.ibm.com/support/docview.wss?uid=swg21671119
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels