IJ07339: ITM_SAVE_* VARIABLES ARE SET TO EMPTY STRING DURING UPGRADE INSTALL

6.3.0.7-TIV-ITM_TEMA-IF0007

IBM Tivoli Monitoring 6.3.0 Fix Pack 7 Service Pack 1 (6.3.0.7-TIV-ITM-SP0001)

APAR status

• Closed as program error.

Error description

• When upgrading the SAP HANA agent from 710 to 710 FP1 the
  prereqchecker fails on the HanaDbClient.isPresent item.
  This is caused on AIX by the ITM_SAVE_LIBPATH being set to an
  empty string and the LIBPATH variable having been reset.
  This is caused on Linux by the ITM_SAVE_LD_LIBRARY_PATH being
  set to an empty string and the LD_LIBRARY_PATH variable having
  been reset.
  RECREATE INSTRUCTIONS:
  1) Install the SAP HANA agent on AIX or Linux form the 710
  media.
  2) Upgrade the SAP HANA agent from the 710 FP1 media.
  3) NOTICE: The prereq checker has failed for the
  HanaDbClient.isPresent item.
  

Local fix

Problem summary

• When upgrading the SAP HANA agent from 710 to 710 FP1 the
  prereqchecker fails on the HanaDbClient.isPresent item.
  
  
  When upgrading the SAP HANA agent from 710 to 710 FP1 the
  prereqchecker fails on the HanaDbClient.isPresent item.  This is
  caused on AIX by the ITM_SAVE_LIBPATH being set to an empty
  string and the LIBPATH variable having been reset.  This is
  caused on Linux by the ITM_SAVE_LD_LIBRARY_PATH being set to an
  empty string and the LD_LIBRARY_PATH variable having been reset.
  

Problem conclusion

• The code was changed to not overwrite the ITM_SAVE_* variables
  if they already have a value.
  
  
  The fix for this APAR is contained in the following maintenance
  packages:
  
     | service pack | 6.3.0.7-TIV-ITM-SP0001
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  OMEG DIST INSTA

• Fixed component ID

  5608A41CI

Applicable component levels