IJ04581: GENERAL ERROR HANDLING ISSUE WHEN INCOMPATIBLE VALUE ERROROCCURS USING DECIMAL NUMBERS IN SWEDISH

Maximo Anywhere 7.6.2.1 Interim Fix 002

APAR status

• Closed as program error.

Error description

• Decimal numbers in Swedish and error handling in general
  We noted some issues when using decimal numbers in Anywhere
  7.6.1 IssuesReturns application and the error handling that
  follows that significantly limits the application usability
  since it can only be used for issuing countable items.
  When switching my device to Swedish, if I attempt to reserve
  0.01 or 0.01 of copper tubing I get the following error in the
  inspection logs.
  Vardet 0.01 ar inkompatibelt for typen double
  Translated: Incompatible value 0.01 for type double
  If I switch over to English and perform the same task my
  Material is reserved and shows up in the Work Order Actuals as
  expected.
  STEPS TO REPLICATE:
  Prereq: Customer has Maximo with English as base language and
  Swedish as additional language. However, it should be possible
  to
  simply update the device to Swedish settings and leave Maximo
  core as English.
  On Mobile Device, go to Settings and change to Swedish/Sweden
  for the Language/Region
  In Maximo core,
  - Go to Work Order Tracking application
  - Create a new Workorder i.e.
  Workorder: 1323
  GL Account: 6000-200-00
  - Change status to INPRG
  - Save record.
  Maximo Anywhere IssuesReturns installed on a device with
  Swedish language settings.
  1. Log in to Maximo Anywhere IssuesReturns application
  2. Wait for lookup data download background process to finish
  3. Select Forradsplacering CENTRAL
  (Storeroom: CENTRAL)
  4. Tap Ta ut ytterligare artiklar
  (Issue Additional Items button)
  The Search Additional Items screen appears
  5. Select Artikel 560-00
  (Enter Item: 560-00)
  6. Tap Sok
  (Tap Search button)
  Once Loading animated icon finishes, the Item Details screen is
  displayed with some fields to fill in before you can tap
  Complete button.
  7. Enter Arbetsorder 1323
  (Enter Work Order*: 1323)
  Scroll down to Issue Quantity* field
  8. Enter Uttagsantal 0,01
  (Enter Issue Quantity*: 0,01)
  (The comma , being the Swedish notation for a decimal point,
  note, the same problem occurs if using . as decimal point)
  9. Tap Klar
  (Tap Complete button)
  ISSUE: Error message 'Vardet 0.01 ar inte ett giltigt tal'
  (The value 0.01 is not a valid number)
  10. Enter Uttagsantal 1
  (Enter Issue Quantity*: 1)
  11. Tap Klar
  (Tap Complete button)
  ISSUE: The user is returned to item search and a red bar is
  displayed in the upper part of the view displaying:
   'Det finns ett fel. Klicka har for att visa felet.' (There is
  an error. Click here to display the error.)
  ISSUE: No Materials transaction has been added to the work
  order (Maximo, Work Order Tracking application, WO 1001,
  Actuals tab,
  Materials tab).
  12. Tap the red bar.
  The error message BMXAA0029E is displayed saying the user is
  not authorized to perform this action.
  13. Tap Bakcningsfel
  ISSUE: The red bar is still there. The error can not be
  corrected or removed and the user cannot add new material
  transactions
  without removing the error. The user is stuck. Quit and clear
  application data to return application to normal operation.
  Equivalent functionality validation in Maximo:
  Log in to Maximo in Swedish
  Go to Arbetsorder -> Arbetsorderbevakning
  Open Work Order 1001
  Go to Verkliga varden tab
  On Material tab, select Valj Material
  Select Artikel 117084
  Enter Forradsplacering CENTRAL
  Enter antal 0,01
  Save
  Transaction is created correctly
  
  ENVIRONMENT:
  App Server IBM WebSphere Application Server 8.5.5.10
  Server OS Windows 6.3
  Server DB Microsoft SQL Server 12.0 (12.00.4232)
  * Anywhere Device:
  Android 6.0.1
  PRODUCT VERSION:
  IBM Maximo Anywhere 7.6.1.1 Build 20170307_172905-0600 DB Build
  V7611-02
  Tivoli's process automation engine 7.6.0.7 Build 20170215-0100
  DB Build V7607-14
  IBM TPAE Integration Framework 7.6.0.7 Build 20170130-1250 DB
  Build V7607-03
  TPAE OSLC Object Structure 7.6.1.1 Build 20170307_172842-0600
  DB Build V7611-07
  IBM Maximo Asset Management Work Centers 7.6.0.1 Build
  20161104-1046 DB Build V7601-41
  IBM Maximo Asset Management 7.6.0.7 Build 20170215-0100 DB
  Build V7604-01
  AFFECTED APPLICATION (for Maximo Only): N/A
  INDUSTRY SOLUTION/ADD ON (if applicable): N/A
  

Local fix

• Dev to provide fix
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * all swedish users                                            *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * GENERAL ERROR HANDLING ISSUE WHEN INCOMPATIBLE VALUE         *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• fixed
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  ANYWHERE APPS

• Fixed component ID

  5725M39MA

Applicable component levels