IJ01979: BARCODE NOT SCANNING AFTER SAVE OF COUNT

Maximo Anywhere 7.6.2.1 Interim Fix 002

APAR status

• Closed as fixed if next.

Error description

• Using Maximo Anywhere Physical Count app for release 7.6.1.
  provide a query that results in a list of Inventory records.
  Use the build in scanner or bluetooth scanner to scan an
  itemnum.
  This will filter the list and in case of one result open the
  record directly.
  1) In case of one result:
  -  User selects a record from the list by tapping on it
  -  The app opens the correct record
  -  User enters a count and taps Done. (save)
  - The application returns to the filtered list.
  2) In case of more then one result
  The app shows the search results correctly filtered on
  the scanned itemnum
  (note: in case the user scans again, this new scan is
  also compared to the original list
  The app no longer responds to new scans of a new itemnum that
  is on the original (non-filtered) list.
  Expected behavior: user can find/open the next time by scanning
  a correct itemnum. The behavior should be similar as to before
  a record was opened and saved.
  After review we found an error in these logs:
  [ERROR] 2017-07-25, 09:48:49.815 Incompatible value 3.00 for
  type double
  This error is shown prior to the first failed barcode scan at
  what would be step 7 described below.
  Steps to Reproduce:
  Steps performed against MAXDEMO data for ITEMNUM:
  1. Login as wilson to Maximo Anywhere Physical Count app
  2. Scan item 1: barcode 560-00
  Result: system responds by filtering the list.
  Search Results:
  Item 560-00 found in 13 Storerooms
  3. While in this screen, scan item 2: barcode 251105
  Result: system responds by filtering the list again.
  Search Results:
  251105
  ATLANTA
  251105
  CENTRAL
  251105
  ATLANTA
  4. While in this screen, scan item 3: 27R2.5B26-23
  Result the system responds by filtering the list again
  27R2.5B26-23
  ATLANTA
  27R2.5B26-23
  CGY
  27R2.5B26-23
  DALLAS
  27R2.5B26-23
  LA
  27R2.5B26-23
  TOR
  27R2.5B26-23
  WPG
  5. Tap the first record in the filtered list. (ATLANTA)
  Result: system opens the record and a quantity can be entered
  as follows:
  Physical Count : 3
  6. Hit 'Done' button.
  Result: system returns to filtered list.
  7. Scan item 2: barcode 251105
  Result: nothing happens
  
  The app no longer responds to new scans of a new itemnum that
  is on the original (non-filtered) list. There is no feedback to
  the user that something failed or went wrong, it appears if the
  count is updated properly. Only the scanner appears to be
  unresponsive.
  ENVIRONMENT:
  Device Info:
  Honeywell CT50, version MVT
  Android Version: 6.0.1
  IBM Websphere Application Server 8.5.5.3
  Windows 6.3
  Microsoft SQL Server 11.0 (11.00.6248)
  PRODUCT VERSION:
  Maximo Anywhere Physical Count
  Version 7.6.1.0
  Build number 20160829_200921-0500 [201609081625]
  Tivol's process automation engine 7.6.0.7 Build 20170215-0100
  DB Build V7607-14
  IBM TPAE Integration Framework 7.6.0.7 Build 20170130-1250 DB
  Build V7607-03
  TPAE OSLC Object Structure 7.6.1.0 Build 20160907_132614-0500
  DB Build V7610-15
  IBM Maximo Anywhere 7.6.1.0 Build 20160907_132639-0500 DB Build
  V7610-10
  IBM Maximo Asset Management Work Centers 7.6.0.1 Build
  20161104-1046 DB Build V7601-41
  IBM Maximo Asset Management 7.6.0.7 Build 20170215-0100 DB Build
  V7604-01
  AFFECTED APPLICATION (for Maximo Only):
  INDUSTRY SOLUTION/ADD ON (if applicable):
  

Local fix

• Dev to provde fix
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All users using Physical Count                               *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * Using Maximo Anywhere Physical Count app for release 7.6.1.  *
  * provide a query that results in a list of Inventory records. *
  * Use the build in scanner or bluetooth scanner to scan an     *
  * itemnum.                                                     *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels