IBM Support

How to Enable "Show Details" by default for one or more users

Technote (troubleshooting)


Problem

When you open existing mail messages in the Lotus Notes 8.x/9.x client, certain information is hidden unless you click the Show Details link. For example, if the list of recipients is large, not all recipients display.

Is there a way to show this information by default so that you don't have to click Show Details every time you open a message?


Resolving the problem

This has been addressed in the 8.5.2 mail template, and is also settable with a policy if your public address book is 8.5.2 or higher. It is also recommended to have a client version that is at least as high as your mail template.

As long as users have an 8.5.2 or above mail template, you can set this setting through a policy. The setting is stored within a Mail Settings document, shown below:





To turn this preference on manually in your own mail file, go to More -> Preferences -> Mail and select "Always Show Details in Received Mail Messages"

Cross reference information
Segment Product Component Platform Version Edition
Messaging Applications IBM Domino Designer Not Applicable AIX, Linux, Solaris, Windows 8.0

Document information

More support for: IBM Notes
Mail

Software version: 8.0, 8.5, 9.0

Operating system(s): Linux, Windows

Software edition: All Editions

Reference #: 1282396

Modified date: 12 June 2014