IBM Support

ZoomText Magnifier application crashes if IBM Productivity Tools are running

Technote (FAQ)


Question

You are running the IBM® Productivity Tools (Lotus® Spreadsheets, Lotus® Presentations, Lotus® Documents) as well as the ZoomText Magnifier application from Ai Squared, and find that when both are loaded, ZoomText crashes.

Answer

This issue has been reported to Quality Engineering as SPR# CMWN6TKRA6, and the possibility of a fix is being evaluated for a future release.
Workaround: This application failure can be mitigated by:

  1. starting Lotus Productivity Tools first
  2. loading the ZoomText Magnifier application

**Note**: ZoomText Magnifier is a tool for vision impaired computer users that allows one to interact more effectively with third party applications.

Related information

Ai Squared

Document information

More support for: IBM Notes
Embedded Symphony

Software version: 8.0

Operating system(s): Linux, Windows

Reference #: 1268237

Modified date: 22 August 2007