Error: '...The selected document could not be opened' when opening and RTF document
Using Lotus® Documents, you attempt to open a document in Rich Text File format (.rtf) that contains a .wmf graphic and you receive the following error message:
"An error occurred. The selected document could not be opened."
This issue was reported to Quality Engineering as SPR# DLYN7593NZ.
In one particular case, the .rtf file contained a Microsoft Windows Metafile (.wmf) graphic that prevented it from loading properly in Lotus Documents.
You can work around this issue as follows:
1. Use Wordpad to open the file.
2. Save the file using the .rtf file format.
3. Open the newly saved .rtf file using Lotus Documents.