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WebSphere support wants to help you take full advantage of your product. Join us as technical experts share their knowledge and then answer your questions. Visit this site often to see upcoming topics and presenters.
Schedules are subject to change. For questions or topic suggestions, contact the Technical Exchange team.
You will need an IBM ID and password, which are used site-wide at ibm.com to attend Webcasts.
Please call into the phone conference and join the e-meeting 10 minutes early.
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| 09 Feb 2010 | | Deep Dive on Java Virtual Machine (JVM) Javacores and Javadumps | |
| Presenter(s): | Kevin Grigorenko | |
| Time: | 09 Feb 2010, 11 AM EST (GMT-5) | |
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| Javacores are one of the most powerful tools in WebSphere® Application Server and JVM. This session provides a deep dive into Javacores and Javadumps, and includes items that even seasoned professionals may not use or know about - for example, CW states for Runnable threads in Java™ 5. | ||
| 16 Feb 2010 | | Open Mic - WebSphere Application Server - Application Management | |
| Presenter(s): | Kumaran Nathan, Vikram Thommandru, Ganesan Karuppaiah, Mike Shenhouse & Randal Anders | |
| Time: | 16 Feb 2010, 11 AM EST (GMT-5) | |
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| This WebSphere® Support Technical Exchange Open Mic session gives you a chance to ask questions about Application Management in WebSphere Application Server. Topics to be addressed include application deployment, application update, application export, update rollout and troubleshooting. | ||
| 23 Feb 2010 | | IBM Portfolio of Java Troubleshooting Tools: Helping You Solve Problems Faster | |
| Presenter(s): | Russell Wright | |
| Time: | 23 Feb 2010, 11 AM EST (GMT-5) | |
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| This WebSphere® Support Technical Exchange describes the portfolio of IBM® troubleshooting tools for Java™. We will present the features of each tool and sample scenarios showing which tools to use for different types of problems that can occur with applications running in Java virtual machines. | ||
| 24 Feb 2010 | | Using Fix Central: Features, Hints and Tips | |
| Presenter(s): | Kelley L. Anders | |
| Time: | 24 Feb 2010, 11 AM EST (GMT-5) | |
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| Fix Central, the site for software maintenance delivery, has added many features to improve customer experience. This WebSphere® Support Technical Exchange highlights some of the major features and provides hints and tips to navigating the tool to acquire maintenance. | ||
| 25 Feb 2010 | | Quicker Resolution and Shorter Turnaround Time for Client Reported Problems Using Assist On-Site | |
| Presenter(s): | Preeti Kulkarni | |
| Time: | 25 Feb 2010, 11 AM EST (GMT-5) | |
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| This session focuses on IBM® Tivoli Assist On-Site, a lightweight remote support program intended for help desks/support engineers to diagnose and fix problems without the need of extra dependancies, and developed to meet functionality, security, and privacy requirements of IBM and IBM customers. | ||
| 02 Mar 2010 | | Browsing Message Fields, Properties and Contents in WebSphere MQ | |
| Presenter(s): | Angel Rivera | |
| Time: | 02 Mar 2010, 11 AM EST (GMT-5) | |
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| This WebSphere® Support Technical Exchange presents the different mechanisms to browse messages in WebSphere MQ. It discusses how to view the message fields, message properties and the contents of the message using sample executables and the MQ Explorer. | ||
| 03 Mar 2010 | | Open Mic - WebSphere Partner Gateway Update Installer Tips and Hints | |
| Presenter(s): | Usha Ladkani, Atul A Gohad & Ay-Chyi Boudreaux | |
| Time: | 03 Mar 2010, 11 AM EST (GMT-5) | |
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| This WebSphere® Support Technical Exchange Open Mic session discusses the different tips and hints with the usage of the Update Installer in WebSphere Partner Gateway. It also gives you a chance to ask questions about the Update Installer in WebSphere Partner Gateway. | ||
| 04 Mar 2010 | | Configuring ITCAM SOA Data Collection for DataPower | |
| Presenter(s): | Dorine Yelton | |
| Time: | 04 Mar 2010, 11 AM EST (GMT-5) | |
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| The IBM® Tivoli Composite Application Manager for SOA data collector can monitor service flows through a DataPower SOA appliance. This session reviews how to configure ITCAM SOA and DataPower to collect service management and availability data that can be displayed in the Tivoli Enterprise Portal. | ||
| 09 Mar 2010 | | Creating Documentation for Debug Tool Problems | |
| Presenter(s): | Thomas Soriano | |
| Time: | 09 Mar 2010, 11 AM EST (GMT-5) | |
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| This presentation identifies and describes the documentation needed in order to diagnose specific problems that occur while using the Debug Tool. It also discusses the methods of generating this documentation and sending it to IBM®. | ||
| 10 Mar 2010 | | Implementation Considerations for Multi-Instance Queue Managers in WebSphere MQ Cluster Environment | |
| Presenter(s): | Yana Johnson | |
| Time: | 10 Mar 2010, 11 AM EST (GMT-5) | |
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| This WebSphere® Support Technical Exchange provides information about guidelines and limitations of implementing a multi-instance queue manager within the WebSphere MQ cluster environment. | ||
| 11 Mar 2010 | | WebSphere Message Broker V7 - Administration and Troubleshooting Made Easy | |
| Presenter(s): | Amar Shah & Ajay Ponnappan | |
| Time: | 11 Mar 2010, 11 AM EST (GMT-5) | |
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| WebSphere® Message Broker V7.0 brings in various simplicity features and fewer dependencies. This session talks about the key changes in broker architecture as a result of this, and examines how the broker environment is a lot easier to manage using the new administration tool - MB Explorer. | ||
| 17 Mar 2010 | | Partner Migration in WebSphere Partner Gateway V6.2 | |
| Presenter(s): | Ay-Chyi Boudreaux, Sreelatha Sankaranarayanan & Usha Ladkani | |
| Time: | 17 Mar 2010, 11 AM EDT (GMT-4) | |
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| This WebSphere® Support Technical Exchange presents the Partner Migration Utility in WebSphere Partner Gateway V6.2 along with the scope of its usage, its advantages, and a case study. The session also compares the current implementation of the utility against previous releases. | ||
| 18 Mar 2010 | | WebSphere Message Broker V7 - New Features and Troubleshooting Techniques | |
| Presenter(s): | Kailash Peri | |
| Time: | 18 Mar 2010, 11 AM EDT (GMT-4) | |
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| This session presents the new features that have been introduced in WebSphere® Message Broker V7, and the changes between V7 and earlier versions of the product. This presentation also highlights some of the troubleshooting techniques that are useful with WMB V7. | ||
| 23 Mar 2010 | | WebSphere Message Broker V7 - Security Administration | |
| Presenter(s): | Erik Kirk | |
| Time: | 23 Mar 2010, 11 AM EDT (GMT-4) | |
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| Security Administration has changed in WebSphere® Messages Broker V7, as the configuration manager of previous versions no longer exists. This presentation discusses the changes as a result of this. | ||
| 24 Mar 2010 | | Open Mic - WebSphere MQ Problem Diagnostics - Reading Traces | |
| Presenter(s): | Lauranette Wheeler, Justin Fries, Damon Cross, Doug Burns, Rhys Francis, Jason Edmeades & Chris Andrews | |
| Time: | 24 Mar 2010, 11 AM EDT (GMT-4) | |
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| This WebSphere® Support Technical Exchange Open Mic session gives you a chance to ask questions about problem determination and reading traces in WebSphere MQ. | ||
