WebSphere support

• IBM Electronic Support Introduction
• IBM Electronic Support Overview PDF presentation (1.91MB)
• Quick Guide to Electronic Support trifold (109KB)

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• IBM Service Request tool PDF presentation (957KB)
• IBM Service Request tool link

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• IBM Support Portal Introduction (00:06:16)
• IBM Support Portal link
• IBM Support Portal demo videos on YouTube (00:02:14)
• IBM Education Assistant

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• IBM Support made easy PDF (658KB)
• Roadmap to IBM Support editable file

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• IBM Support Assistant link
• IBM Support Assistant trifold (1.41MB)

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• IBM Education Assistant overview Flash presentation
• IBM Education Assistant link

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• WSTE scheduled webcasts
• WSTE previous webcasts

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