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Given the current economic and competitive pressures of a global economy, both executives and business leaders in the Industrial Sector face challenges. They need to find new solutions to improve operational efficiencies that will increase revenue and revitalize relationships with customers, partners and suppliers. Many improvements can be driven through IT solutions, and business leaders are relying on IT to help align the business with marketplace realities.
Industrial Sector Thought Leadership
IBM WebSphere Portal-based solutions can provide a high return on investment in a number of solution areas, including the following areas common to the industrial sector:
- Dealer / Franchise Management - Effectively communicate and collaborate with customers, partners, internal and external operations staff to provide timely and accurate responses.
- Manufacturing and Supply Chain Management - Help enable the rapidly-changing vendor on-boarding process to add new offerings and go to market faster.
- Customer Care, Sales and Service - Providing customers with self-service capabilities to initiate common activities is increasingly becoming key to customer acquisition, retentions as well as improving customer satisfaction.
- Workforce Management - Help new-hires come up to speed quickly and efficiently, and reduce the need for training. The user-friendly, self-service portal-based interface helps existing employees access common HR applications themselves.
- Plant / Operations Dashboard - By streamlining and automating processes, portal and collaboration software enables you to better leverage your existing information, resources, assets, best practices and processes to make better business decisions.
Automotive Industry
In today's global automotive marketplace, manufacturers, OEMs and dealers all strive to increase sales, to improve operational and manufacturing efficiency, and to increase customer brand satisfaction.
Thought Leadership: Automotive 2020: Clarity Beyond the Chaos
Aerospace & Defense Industry
In the Aerospace & Defense industry, WebSphere Portal solutions help businesses collaborate more effectively and better manage their supply chains, production, and operations
Thought Leadership: IBM Global CEO Study presentation for aerospace and defense (PDF, 765KB)
Chemical & Petroleum Industry
Portal solutions for Chemical and Petroleum include the ability to access real-time, comprehensive, and integrated information coming from multiple disparate systems. They enable visibility, alerting, and collaboration to speed problem determination and drive operational efficiencies
Thought Leadership: The New Voice of the CIO, Chemicals & Petroleum Point of View (PDF, 1.6MB)
Electronics Industry
For the Electronics industry, Portal solutions include comprehensive dashboard views that integrate people, processes and information, and enable global collaboration. These solutions help organizations reduce time-to-market and realize profit faster by driving efficiencies in factories and in the supply chain.
Thought Leadership: Rewiring for global integration: Connecting the electronics value chain with SOA
