Healthcare Providers
Patients are consumers, and as such have an expectation to be able to do everything via the Web - including managing their healthcare. Hospitals that provide patients personalized online, anytime access to in-demand services such as appointments and payments can improve patient satisfaction and loyalty, while increasing hospital efficiency and reduce costs - freeing people to focus more on care. The same healthcare web portal software can be reused for clinics and patient management, offering tools that free providers to spend more time with the patient.
In the Provider space, healthcare web portal software solutions encompass these areas, each with a focused set of needs:
- Patient Portals
- Clinical Portals
- Patient Management Portals
- Employee or Intranet Portals
The Provider toolbox provides this information targeted for each use case:
Health Insurance Plans
Payers may have millions or tens of millions of users, who need 24 x 7 accesses to information. For payers, user experience is a competitive advantage, and self-service access a must. Self service features allow end users to manage prescriptions, forms, or appointments themselves. They also enable the payer's internal users or partners to publish content online - dramatically cutting costs of printing and mailing.
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Trillium Health Centre
"We connect thousands of staff and clinicians at our multiple locations, and we are now in the process of connecting patients involved in chronic disease management, particularly diabetes, and their providers through patient and provider portals."
Benoit Long
Vice president & CIO
Trillium Health Centre