Driving Business Agility in Travel and Transportation

Top challenges
Travel and Transportation companies need to leverage methods to cut costs while finding ways to increase revenues. BPM, and SOA can provide cost efficiencies and agile solutions to help with:

1. Customer satisfaction and retention.
2. Revenue growth opportunities.
3. Increasing operational costs.

Where we can help
IBM helps Travel and Transportation customers worldwide in building more agile solutions that speed up time to market and enables enhanced services to your customers. WebSphere solutions for Travel and Transportation help to:

1. Increase customer loyalty and satisfaction with customer experience enhancements through customer self service and automation.
2. Increase revenues with on demand revenue generating up-sell opportunities enabled by more agile applications.
3. Reduce costs with process automation, and more efficient asset management.

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  Increasing agility in railway operations

  Business Rules Management Systems help railroad companies gain insights into maximizing revenue with intelligent pricing, yield models and make better decisions about asset utilization, retailing and sales.

  Solution Brief: Download now

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  Kiosk, Web and mobile check-in revolutionized

  Find out how airlines leverage multiple points of customer contact and capitalize on revenue opportunities with IBM Multichannel Airline Self-Service Solution.

  Solution Brief: Download now

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  Reservation system modernization

  Revolutionize revenue management with a SOA-based reservation system. Improve customer service quality, streamline processes within the carrier and across its alliance members, and reduce technology and distribution costs.

  Solution Brief: Download now

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  The case for smarter transportation

  By marrying digital technology with physical infrastructure, we can collect and analyze historic and real-time data about how transportation networks are used.

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  Business Rules Management Systems for freight

  Using WebSphere ILOG BRMS, your freight company can define policies for pricing, tracking and accounting.

  Download solution brief