Travel and Transportation

 
IBM ILOG technologies offer travel and transportation companies the ability to increase competitiveness, safety and environmental impact by improving both customer service and operations at a lower cost.

Optimized planning, scheduling, routing and timetabling to improve operations performances:

• Reduce operational costs by better usage of resources with long term to short term planning and scheduling
• Improve reactivity by faster and better re-allocation of resources in case of service disturbance or disruption
• Improve quality of service by increasing punctuality and availability of material and staff
• Boost employee satisfaction with well balanced staff schedules, better compliance to regulations and use of flexible regulations
• Improve productivity, quality, flexibility and reactivity of planning agents with dedicated decision support tools

Automated and improved CRM, pricing and billing:

• Enable flexible and dynamic pricing to improve customers and travelers satisfaction
• Improve speed, flexibility and quality of billing
• Adjust price to demand and availability to increase revenue and margins
• Improve satisfactions and rewarding of travelers and customers through customized pricing, promotions and rewarding
• Improve consistency and synchronization of pricing and rewarding across various heterogeneous distribution channels through enterprise-wide management of pricing and marketing policies

Intelligent traffic and infrastructure management:

• Increase capacity through building and automating intelligent traffic regulation policies
• Improve reactivity and safety by real-time visualization of traffic conditions
• Implement dynamic road charging by automating flexible charging policies
• Improve performance of traffic managers with high-performance collaborative decision support tools and advanced graphical interfaces