As the markets continue to regain equilibrium, financial institutions have to decide how to operate and thrive in the "new normal".

Sessions will focus on the technology behind successful new business models, including BPM, SOA , cloud computing and mobile solutions successfully implemented within the context of powerful industry frameworks. You will learn how to create a customer-focused enterprise, increase flexibility of your organization, streamline operations and integrate governance and risk compliance.

2012 Impact Sessions - Banking and Financial Markets (1.41MB) Business Agility in Banking

The communications industry has gone through more change in the past ten years than the previous hundred – and the fundamentals of the business continue to transform.

As the industry enters its second century, communications service providers (CSPs) cannot ignore technologies that help them differentiate customer experience, improve operational efficiencies, reduce costs and enable new services and business models to generate revenue faster. Join us and hear about successful technology implementations that made a difference for our clients.

2012 Impact Sessions - Telecommunications (348KB) Business Agility in Communications Service Providers

Attend the sessions and learn how utility networks leverage technology to meet the challenges of global economic and environmental pressures, become more efficient and transform their traditional infrastructure.

Business Agility in Energy and Utilities

As the field of medicine advances, demand for healthcare services increasingly surpasses supply, exposing critical structural flaws in the systems and processes used to deliver this care, raising costs to crippling levels.

More than ever, technology is needed to achieve higher quality, deliver collaborative care solutions and contain costs. Attend sessions related to this industry and learn how, you too, can create a solid basis for successful system transformations.

2012 Impact Sessions - Helathcare & Life Sciences (833KB) Business Agility in Healthcare and Life Sciences

As governments face declining budgets and increasing operational costs, citizens continue to demand increased personal service and expanding contributions to the broader community.

2012 Impact Sessions - Government (414KB) Business Agility in Government

With the explosion of emerging markets, expansion into new market segments, and an increase in wealth accumulation around the world, the annual premium income for global insurance companies will more than double by 2025.

How will you, as an insurance carrier, take advantage of these unprecedented opportunities? Join us and explore how WebSphere technology helps carriers improve risk management, provide greater customer value and ensure long-term profitability.

2012 Impact Sessions - Insurance (761KB) Business Agility in Insurance

The single greatest change in retailing today is happening not with retailers, but with consumers.

Consumers have never had more control over their shopping experience. So, how can retailers take advantage of these changes to achieve new growth? Attend sessions in this subtrack and learn about the critical role IBM plays in driving smarter operations, generating new revenues and increasing customer loyalty.

2012 Impact Sessions - Retail and Consumer Products (346KB) Business Agility in Retail

Many companies in the travel and transportation industry are considering new ways to increase revenues and retain customers especially in challenging economic times.

By integrating technology and intelligence into the transportation infrastructure, we can improve capacity, enhance traveler's experiences, and make our transportation systems more efficient, safe, and secure. Attend these sessions and learn how you too can make these changes happen.

Business Agility in Travel & Transportation