SW721: WebSphere Voice Response Overview

27 July 2005

This Web-based training course provides an overview of WebSphere Voice Response, IBM's Voice Response solution. It is a self-directed, self-paced course, and is divided into modules so you can select and customize your course to your educational requirements.

• Register now or sign in using your IBM ID and password.

The course consists of four core modules, an introduction and a summary module:

• Introduction - Introducing this course
• Unit 1 - Introduction
• Unit 2 - WebSphere Voice Response for AIX
• Unit 3 - WebSphere Voice Response for Windows
• Unit 4 - Features of WebSphere Voice Response

Audience

This course is designed for anyone interested in obtaining basic knowledge of WebSphere Voice Response.

Objectives

After completing this course, students should be able to:

• Explain the function of WebSphere Voice Response.
• Describe WebSphere Voice Response in an AIX environment.
• Describe WebSphere Voice Response in a Windows environment.
• Identify the features of WebSphere Voice Response.

Prerequisites

• This is an introductory course with a no prerequisites.

System requirements

• This course requires Microsoft® Internet Explorer version 5 or greater.

Duration

How long it takes you to complete the course depends upon your own pace and how many modules you select.

One benefit of a self-paced course is that you can take it a portion at a time. Allocating some time each day for a week may be more a effective approach to completing this course than setting aside an entire day.

Languages

English