SW703: IBM WebSphere Commerce V5.6 Implementation for Administrators

27 July 2005

This Web-based training course teaches system or site administrators of WebSphere Commerce V5.6 systems how to install, configure and maintain the WebSphere Commerce system. It is a self-directed, self-paced course, and is divided into modules so you can select and customize your course to your educational requirements.

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The course consists of the following modules:

IBM WebSphere Commerce Overview

• WebSphere Commerce V5.6 product features
• Business Models
• WebSphere Commerce runtime components
• Configurations

Installation and Configuration

• Installation
• WebSphere Commerce configuration
• Payments configuration
• Starting and stopping servers

Troubleshooting and Performance

• Troubleshooting
• Performance monitoring

Member Management and Access Control

• Administration roles and tools
• Member management
• Access control

Store Publishing and Administration

• Store creation and deployment
• Direct store models
• Administration console
• WebSphere Commerce Accelerator store settings
• Configuring payments

Supporting Business Features

• Loader package
• Product advisor
• E-mail activities
• RFQ
• Collaborative workspaces
• Customer care

Indirect Business Models

• Indirect business models
• Hosting
• Demand chain

Analysis and Reports

• WebSphere Commerce Analyzer overview
• Reports

Maintenance

• Maintenance tasks
• Staging server
• Dynamic cache

Security

• Security Features
• LDAP and single sign-on
• X.509 Authentication

Advanced Configurations

• Multiple-tier configurations
• Clustering

Audience

This course is intended for system or site administrators of WebSphere Commerce V5.6 systems.

Objectives

After completing this course, students should be able to:

• Describe the main features and business models supported by WebSphere Commerce V5.6.
• Describe the components of WebSphere Commerce and supported configurations.
• Describe requirements for installation.
• Describe how to install WebSphere Commerce and its related software.
• Describe how to configure a WebSphere Commerce instance and a WebSphere Commerce Payments instance.
• Describe how to configure logging and perform basic troubleshooting of a WebSphere Commerce 5.6 installation.
• Describe how to measure performance of WebSphere Commerce components.
• Describe how to manage organizations and users in different business models.
• Describe how to publish the supplied starter stores for different business models.
• Describe site and store administration tasks.
• Describe how to configure messaging and scheduled jobs for a store.
• Describe how to load store data from XML load files.
• Describe how to cleanup obsolete data from the WebSphere Commerce database.
• Describe how to configure caching of store pages.
• Describe how to configure and use the demand chain model.
• Describe how to configure and use the hosting model.
• Describe how to configure security for the WebSphere Commerce site.

Prerequisites

• Experience using Windows and a Web browser
• Experience in Web server administration, such as IBM HTTP Server or Apache Server
• Experience in WebSphere Application Server V5 administration (Classroom Course WF381/SW246)
• Basic understanding of relational database concepts

System requirements

• This course requires Microsoft® Internet Explorer version 5 or greater.

Duration

This self-paced Web-delivered course is divided into eleven modules, each of which contains a lecture in the form of an independent reading. Most modules also contain a quiz for self-assessment and a demonstration that simulates using IBM WebSphere Commerce. You can select only the modules that relate to the specific tasks that are important to you. Usually, each module takes between 30 minutes and 2 hours to complete.

One benefit of a self-paced course is that you can take it a portion at a time. Allocating some time each day for a week may be more a effective approach to completing this course than setting aside an entire day.

Languages

English