Become A Social CMO
Forrester report on social networking
Social Business for Sales and Marketing
With the burgeoning influence of social technologies and the web, your customers have become more web-savvy and demanding. They want highly personalized access to what they need, when they need it, anywhere and at any time.
Ninety-five percent of organizations are looking to get closer to the consumer in the next five years. Social collaboration software can help you bridge the gap.
IBM Social Business software provides the tools to help you create an exceptional online customer experience, foster loyalty and drive revenue.
Scalable, innovative solutions to engage your customers
IBM provides an integrated approach based on solutions such as web authoring, personalization, mobile support and business analytics – all built on a scalable, secure standards-based platform.
The social collaboration portfolio and sales strategy helps to:
IBM is the market leader in social collaboration platform software. Benefits and value:
Social Business software from IBM
The Social Business portfolio includes the right mix of capabilities and software to help you engage your customers:
ASEAN customer success story
A restaurant company in Indonesia integrates communication and collaboration within its branches and achieves faster reporting times when it implements IBM LotusLive and IBM LotusLive Engage software
A hotel chain in Indonesia gains the ability to reserve rooms easily, maintain customer inquiry records and manage internal records for its hotel chain using single sign-on capabilities when it implements a robust suite of IBM Lotus software to support collaboration
Powering social business with IBM Lotus Notes and Domino 8.5 software
Enterprise Social Platforms
The Forrester Wave Report