IBM ILOG technologies offer travel and transportation companies the ability to increase competitiveness, safety and environmental impact by improving both customer service and operations at a lower cost.
Optimized planning, scheduling, routing and timetabling to improve operations performances:
- Reduce operational costs by better usage of resources with long term to short term planning and scheduling
- Improve reactivity by faster and better re-allocation of resources in case of service disturbance or disruption
- Improve quality of service by increasing punctuality and availability of material and staff
- Boost employee satisfaction with well balanced staff schedules, better compliance to regulations and use of flexible regulations
- Improve productivity, quality, flexibility and reactivity of planning agents with dedicated decision support tools
Automated and improved CRM, pricing and billing:
- Enable flexible and dynamic pricing to improve customers and travelers satisfaction
- Improve speed, flexibility and quality of billing
- Adjust price to demand and availability to increase revenue and margins
- Improve satisfactions and rewarding of travelers and customers through customized pricing, promotions and rewarding
- Improve consistency and synchronization of pricing and rewarding across various heterogeneous distribution channels through enterprise-wide management of pricing and marketing policies
Intelligent traffic and infrastructure management:
- Increase capacity through building and automating intelligent traffic regulation policies
- Improve reactivity and safety by real-time visualization of traffic conditions
- Implement dynamic road charging by automating flexible charging policies
- Improve performance of traffic managers with high-performance collaborative decision support tools and advanced graphical interfaces
