Welcome to the 2016 IBM HR Summit in London. This is one of the leading HR thought leadership and networking events in Europe, attracting over 600 senior HR professionals to last year’s conference.

IBM HR Summit 2016 is about reinventing work to transform your business and empower your workforce. With workstreams featuring topics related to Digital Recruitment, Predictive Hiring, Employee Engagement and Talent Analytics - this event will provide valuable insight and thought leadership to help you create a Smarter Workforce.

Building upon the success of last year’s event, we have exciting new presentations, workshops, panel discussions, demos and networking planned on a wide range of topics of critical importance to you and your colleagues. The calibre of thought leadership at IBM HR Summit 2016 is higher than ever. Featuring business leaders and workforce experts from some of the largest, most recognised organisations today, our conference speakers will help you understand how to get more out of your workforce and transform your business. We truly hope you will join us to discover how to build a workforce that becomes stronger, delivers fast and makes your business better.

IBM HR Summit offers a one-day, complimentary event in London on the 22nd June.

Knowledge Partners

crf, corporate research forum

Exclusive Media Partners

Grapevine

changeboard

Business Partners

Lexonis

portal

intec

Why Attend?

Attending IBM HR Summit 2016 will give you understanding of how to get more out of your workforce—uncovering what it takes to empower your people and transform your business. Connect to others who can provide expertise on attracting and developing the best people, cultivating leaders and capitalising on your collective intelligence through human insight, social tools and workforce analytics.

Learn how ground-breaking capabilities in behavioural science, analytics, collaborative technology and cognitive computing provide the fuel to transform your business processes.

Expert Thought Leadership

Learn from industry leaders who will help energise the resources, solutions and outcomes you need to do your work in the most fulfilling way possible.

Building Relationships

Network with other HR professionals from some of the largest and most recognised companies throughout Europe. Do not miss your opportunity to meet and mingle with fellow practitioners and build professional relationships that will last a lifetime.

What You Will Learn:

  • Best practice case studies from FTSE 100 organisations on HR initiatives
  • Interactive workshops to ensure practical application to your business strategy
  • High-quality business and technical content featuring new solutions that will shape the future of how work gets done.

IBM Summit 2016. Open HR and the cognitive era. 22nd June 2016, London


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Agenda

22nd June 2016

8:00 - 9:00

Registration / Breakfast / Networking

9:00 - 9:15

Opening Remarks
David Kelly – IBM Smarter Workforce European Director

9:15 – 9:35

General Session: Re-imagining HR in the cognitive era
Diane Gherson - Senior Vice President, Human Resources, IBM

Learn more

9:35 – 10:15

General Session: Transforming Adversity into Advantage and Action
David Littlechild - Head of Culture & Engagement, Lloyds Banking Group
Ernst Blom - Project lead One Resourcing, Royal Dutch Shell
Duke Daehling - Director, Talent Management, Analytics, & Strategy, IBM Analytics

Learn more

10:15-10:35

Break

Stream 1:
Recruitment is now Marketing
Room: Bishopsgate 1
Stream 2:
New era of Employee Listening
Room: Bishopsgate 2
Stream 3:
Outthink the Skills Gap
Room: Broadgate Suite
Stream 4:
Future of Work
Room: London Wall

10:35-11:20

Solving the HR equation with Talent Acquisition: The Evolution of Recruitment: Moving from Automation to Insights

  • Chris Chesterman - Talent Acquisition European Leader, IBM
  • Craig Shonema - Offering Leader, IBM

Learn more

Solving the HR equation with Employee Voice: Measure what matters, when it matters the most!

  • Jay Dorio - Director of Employee Voice and Assessment, IBM Smarter Workforce
  • Ritu Mohanka - Head of Workforce Science, IBM Europe
  • Nick Hayter - Managing Consultant, IBM Smarter Workforce

Learn more

Solving the HR equation with Skills Management & Learning:
Addressing the skills gap in your organisation and the impact it can have

  • Nick Timpson - Learn and Talent Frameworks Leader Europe, IBM
  • Sean Mills - Executive Consultant EMEA, IBM
  • David Perring - Director of Research, Fosway Group

Learn more

Solving the HR equation with People Analytics: Risk is the Language of the CEO - Why HR should pay more attention to people risk scoring

  • Paget Miles - Worldwide Leader, People Analytics, IBM
  • Luk Smeyers - Co-Founder, iNostix by Deloitte
  • Alex Gibson – Lead Solution Consultant Talent Insights Europe, IBM Analytics
Learn more

11:30-12:15

CASE STUDY:
Talent Acquisition Squared: The Combined Power of Employer Brand and Candidate Experience at Diageo

  • Andrew Porter - Head of Talent Engagement Europe, Diageo

CASE STUDY:
Taking Engagement to Another Level @ Deutsche Post DHL Group

  • Tish Clyde - SVP Corporate HR International, Deutsche Post DHL Group (DPDHL)
  • Dennis Gonska - Expert EOS & Stakeholder Management, Deutsche Post DHL
Learn more

CASE STUDY:
People are the sharp edge of Defence: Innovative Cyber talent spotting in an uncertain world @ MoD

  • Major Harry Porteous - SO2 Manpower, Defence Cyber Programme, Ministry of Defence (MoD)
  • Chiara Staples –Project Manager, IBM
Learn more

ROUNDTABLES:
Addressing the people challenges
that matter in your industry and geos:

  • Insurance & Financial Services
  • Retail
  • Public Sector
  • Consumer Goods
  • Construction
  • Professional Services

Learn more

12:15-13:25

Lunch

13:25-14:10

THOUGHT LEADERSHIP:
Rethinking Talent Management –connecting strategy, performance and potential for tomorrow’s challenges

  • Karen Ward - Associate, Corporate Research Forum (CRF)

PANEL DISCUSSION:
Are you listening? Turn your employees’ voice into action

CHAIR:
  • Ritu Mohanka - Head of Workforce Science, IBM Europe
PANELLISTS:
  • Caroline Rhodes - Global Employee Engagement Director, Diageo plc
  • David Mason - Non Executive Director, Intec
  • Johnathan Ferrar - Vice President, IBM Smarter Workforce
  • Tanya Kennedy - VP HR, Seqirus

Learn more

CASE STUDY:
Building a Job Architecture that helps to identify and address the skills gap at Canon

  • Clare McNeil - EMEA Compensation and Benefits Consultant, Canon

Learn more


WORKSHOP:
Is Analytics in your DNA? Building the analytics gene into your entire employee lifecycle

  • Matt Nowell. - Smarter Workforce Executive Europe, IBM
  • David Green - Global Director, People Analytics Solutions, IBM Workforce Science & Analytics

Learn more

14:20-15:05

PANEL DISCUSSION:
Future Talent: Candidates are customers too, how do you treat yours?

CHAIR:
  • Chris Chesterman - Talent Acquisition European Leader, IBM
PANELLISTS:
  • Johann Cheminelle - Director, Talent Acquisition, Hologic
  • Matt Alder - Digital, Social and Mobile Marketing Strategist, MetaShift & Author of "The Future of Business"
  • Darren Jaffrey - GM, EMEA & APAC, HireVue
  • Sue Foster - Director of People Technology Solutions, Data and Analytics, King’s College London

Learn more

CASE STUDY:
The Engagement Journey of Coats from Ordinary to World Class

  • Andy Speak - Chief Human Resources Officer, Coats
  • Simon Youngs - Head of Talent & Learning, Coats
Learn more

CASE STUDY:
Applying a data driven approach to talent management at Imperial Brands PLC

  • Kirsty Hagg - Senior HR Business Partner, Imperial Brands PLC

Learn more

15:05-15:25

Break

15:25-15:50

General Session: How Cognitive Technology will transform HR

Tina Marron-Partridge - Global Leader for Talent & Engagement, IBM
Andi Britt - Executive, European Talent & Engagement Leader, IBM

Learn more

15:50-16:50

Guest Speaker
Martina Navratilova – 9 time Wimbledon Champion

16:50-17:00

Closing Remarks
David Kelly – IBM Smarter Workforce European Director

17:00-18:30

Drinks Reception


Speakers

Conference Chairman

 David Kelly

David Kelly David Kelly
IBM Smarter Workforce European Director

Guest Speaker

Martina Navratilova

Martina Navratilova Martina Navratilova
9 time Wimbledon Champion

General Session

Duke Daehling

Duke Daehling Duke Daehling
Director, Talent Management, Analytics, & Strategy, IBM Analytics

David Littlechild

David Littlechild David Littlechild
Head of Culture & Engagement, Lloyds Banking Group

Ernst Blom

Ernst Blom David Littlechild
Project lead One Resourcing at Royal Dutch Shell

Diane Gherson

Diane Gherson Diane Gherson
Senior Vice President, Human Resources, IBM

Andi Britt

Andi Britt Andi Britt
Executive, European Talent & Engagement Leader, IBM

Tina Marron-Partridge

Tina Marron-Partridge Tina Marron-Partridge
Global Leader for Talent & Engagement, IBM

Speakers

Tish Clyde

Tish Clyde Tish Clyde
SVP Corporate HR International, Deutsche Post DHL Group (DPDHL)

Major Harry Porteous

Major Harry Porteous Major Harry Porteous
SO2 Manpower, Defence Cyber Programme, MoD

Chris Chesterman

Chris Chesterman Chris Chesterman
Talent Acquisition European Leader, IBM

Andy Speak

Andy Speak Andy Speak
Chief Human Resources Officer, Coats

Simon Youngs

Simon Youngs Simon Youngs
Head of Talent & Learning, Coats

Ritu Mohanka

Ritu Mohanka Ritu Mohanka
Head of Workforce Science, IBM Europe

Caroline Rhodes

Caroline Rhodes Caroline Rhodes
Global Employee Engagement Director, Diageo plc

Matt Nowell

Matt Nowell Matt Nowell
Smarter Workforce Executive Europe, IBM

Paget Miles

Paget Miles Paget Miles
Workforce Science & Analytics Leader, IBM

Alex Gibson

Alex Gibson Alex Gibson
Lead Solution Consultant Talent Insights Europe, IBM Analytics

Luk Smeyers

Luk Smeyers Luk Smeyers
Co-Founder, iNostix by Deloitte

Sheri Feinzig, Ph.D.

Sheri Feinzig, Ph.D. Sheri Feinzig, Ph.D.
Director of IBM’s Smarter Workforce Institute

Nick Timpson

Nick Timpson Nick Timpson
Learn and Talent Frameworks Leader Europe, IBM

Andrew Porter

Andrew Porter Andrew Porter
Head of Talent Engagement, Europe, Diageo

Karen Ward

Karen Ward Karen Ward
Strategy & Development Director

Matt Alder

Matt Alder Matt Alder
Digital, Social and Mobile Marketing Strategist, MetaShift & Author of "The Future of Business"

David Perring

David Perring David Perring
Director of Research of Fosway Group

Kirsty Hagg

Kirsty Hagg Kirsty Hagg
Senior HR Business Partner, Imperial Brands PLC

Dennis Gonska

Dennis Gonska Dennis Gonska
Expert EOS & Stakeholder Management, Deutsche Post DHL

David Green

David Green David Green
Global Director, People Analytics Solutions, IBM Workforce Science & Analytics

David Mason

David Mason David Mason
Non Executive Director, Intec

Johann Cheminelle

Johann Cheminelle Johann Cheminelle
Director, Talent Acquisition EMEA and Canada, Hologic

Sue Foster

Sue Foster Sue Foster
Director of People Technology Solutions, Data and Analytics, King’s College London

Clare McNeil

Clare McNeil Clare McNeil
EMEA Compensation and Benefits Consultant, Canon




Speakers

Conference Chairman

 David Kelly

David Kelly David Kelly
IBM Smarter Workforce European Director

Guest Speaker

Martina Navratilova

Martina Navratilova Martina Navratilova
9 time Wimbledon Champion

General Session

Duke Daehling

Duke Daehling Duke Daehling
Director, Talent Management, Analytics, & Strategy, IBM Analytics

David Littlechild

David Littlechild David Littlechild
Head of Culture & Engagement, Lloyds Banking Group

Ernst Blom

Ernst Blom David Littlechild
Project lead One Resourcing at Royal Dutch Shell

Diane Gherson

Diane Gherson Diane Gherson
Senior Vice President, Human Resources, IBM

Andi Britt

Andi Britt Andi Britt
Executive, European Talent & Engagement Leader, IBM

Tina Marron-Partridge

Tina Marron-Partridge Tina Marron-Partridge
Global Leader for Talent & Engagement, IBM

Speakers

Tish Clyde

Tish Clyde Tish Clyde
SVP Corporate HR International, Deutsche Post DHL Group (DPDHL)

Major Harry Porteous

Major Harry Porteous Major Harry Porteous
SO2 Manpower, Defence Cyber Programme, MoD

Chris Chesterman

Chris Chesterman Chris Chesterman
Talent Acquisition European Leader, IBM

Andy Speak

Andy Speak Andy Speak
Chief Human Resources Officer, Coats

Simon Youngs

Simon Youngs Simon Youngs
Head of Talent & Learning, Coats

Caroline Rhodes

Caroline Rhodes Caroline Rhodes
Global Employee Engagement Director, Diageo plc

Ritu Mohanka

Ritu Mohanka Ritu Mohanka
Head of Workforce Science, IBM Europe

Matt Nowell

Matt Nowell Matt Nowell
Smarter Workforce Executive Europe, IBM

Paget Miles

Paget Miles Paget Miles
Workforce Science & Analytics Leader, IBM

Alex Gibson

Alex Gibson Alex Gibson
Lead Solution Consultant Talent Insights Europe, IBM Analytics

Luk Smeyers

Luk Smeyers Luk Smeyers
Co-Founder, iNostix by Deloitte

Sheri Feinzig, Ph.D.

Sheri Feinzig, Ph.D. Sheri Feinzig, Ph.D.
Director of IBM’s Smarter Workforce Institute

Nick Timpson

Nick Timpson Nick Timpson
Learn and Talent Frameworks Leader Europe, IBM

Andrew Porter

Andrew Porter Andrew Porter
Head of Talent Engagement, Europe, Diageo

Karen Ward

Karen Ward Karen Ward
Strategy & Development Director

Matt Alder

Matt Alder Matt Alder
Digital, Social and Mobile Marketing Strategist, MetaShift & Author of "The Future of Business"

David Perring

David Perring David Perring
Director of Research of Fosway Group

Kirsty Hagg

Kirsty Hagg Kirsty Hagg
Senior HR Business Partner, Imperial Brands PLC

David Green

David Green David Green
Global Director, People Analytics Solutions, IBM Workforce Science & Analytics

David Mason

David Mason David Mason
Non Executive Director, Intec

Johann Cheminelle

Johann Cheminelle Johann Cheminelle
Director, Talent Acquisition EMEA and Canada, Hologic

Sue Foster

Sue Foster Sue Foster
Director of People Technology Solutions, Data and Analytics, King’s College London

Clare McNeil

Clare McNeil Clare McNeil
EMEA Compensation and Benefits Consultant, Canon



We hope you will join us at IBM HR Summit. Please register today to secure your place:

155 Bishopsgate

London, EC2M 3YD

June 22nd

2016

Event location

155 Bishopsgate
London, EC2M 3YD

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Taking Engagement to Another Level @ Deutsche Post DHL Group

This session will cover DPDHLs engagement program for its 450,000+ employees and their journey to date. It will explore HRs response to their 2020 strategy and how they are shifting focus and aligning other HR programs to drive higher levels of engagement. Embedding the survey to be more than just a program by developing the manager community. Finally the key learnings and what is next on the DPDHL journey will also be covered.

Tish Clyde - SVP Corporate HR International, Deutsche Post DHL Group (DPDHL)
Dennis Gonska - Expert EOS & Stakeholder Management, Deutsche Post DHL

People are the sharp edge of Defence: Innovative Cyber talent spotting in an uncertain world @ MoD

In this session the Ministry of Defence in conjunction with IBM will share their recent experiences in implementing a cutting edge new solution to assist the services in identifying current personnel with latent Cyber aptitude. Learn about the approach taken to deliver a unique solution in the Cyber defence sphere and hear about the successes and challenges that were encountered along the way.

Major Harry Porteous - SO2 Manpower, Defence Cyber Programme, MoD
Chiara Staples - Project Manager, IBM

WORKSHOP: Is analytics in your DNA? Building the analytics gene into your entire employee lifecycle

The ability to measure the effects of human capital initiatives and decisions on business outcomes offers a great chance for HR to demonstrate its' "added value" to the organization. Join us in this session to see how to establish and demonstrate your credibility to your business leadership through HR analytics. This workshop will discuss:

  • What HR analytics is and what it isn’t
  • Why are analytics becoming more important to HR
  • Some examples of thinking about people/business issues in a more analytical way
  • Exploring and validating business challenges and ideas with your exec
  • Identifying the right data sources to help explore and answer the problem
  • Creating a compelling ‘Story’ using the insights to prompt action

The workshop is designed for the HR and business professionals who are looking to plan a successful project and do not have extensive prior experience with workforce analytics.

Matt Nowell - Smarter Workforce Executive Europe, IBM
David Green - Global Director, People Analytics Solutions, IBM Workforce Science & Analytics

The engagement journey of Coats from ordinary to world class

Coats is the world’s leading industrial thread manufacturer and a major player in the Americas textiles crafts market. At home in more than 60 countries, it employs 19,000 people across six continents and has a premium listing on the London Stock Exchange. In 2010 it undertook its first Global Employee Opinion survey and the data showed that it was below the global norm for Employee Engagement. Six years later, following year on year increases, it now scores in the Global top 10%. In our talk we will focus on the specific actions it has undertaken to drive engagement, what lessons have been learnt as to what works and what doesn't and show linkages to the overall performance of the company.

Andy Speak - Chief Human Resources Officer, Coats
Simon Youngs - Head of Talent & Learning, Coats

Risk is the Language of the CEO - Why HR should pay more attention to people risk scoring

  • CEO’s need to trust HR with analysing the people-related risks that could jeopardise business continuity
  • Understand the opportunity to strengthen the partnership with the business with risk analysis
  • How HR can go about predictive risk analytics
  • The importance of using people risk heat maps in the organisation
  • How other organisations already adopted predictive risk scoring management (case studies)
  • Live example of how technology can support this approach

Paget Miles - Workforce Science & Analytics Leader, IBM
Luk Smeyers - CEO, iNostix by Deloitte
Alex Gibson – Lead Solution Consultant Talent Insights Europe, IBM Analytics

PANEL DISCUSSION: Are you listening? Turn your employees' voice into action

The world of employee feedback is complex but critical in providing HR and the c-suite a vital health check on their key asset - an engaged workforce! Discover what research tells us about the benefits of different listening methods and hear how different generations think you'll respond to their feedback. Find out how organisations are augmenting traditional approaches to the annual employee engagement survey to listen, analyse and act on employee feedback.

CHAIR:
Ritu Mohanka - Head of Workforce Science, IBM Europe

PANELLISTS:
Caroline Rhodes - Global Employee Engagement Director, Diageo plc
David Mason - Non Executive Director, Intec
Johnathan Ferrar - Vice President, IBM Smarter Workforce
Tanya Kennedy - VP HR, Seqirus

The Evolution of Recruitment: Moving from Automation to Insights

HR departments are constantly faced with the struggle of filling the funnel with the right candidates and keeping them engaged while streamlining operations and managing costs. Join us on a journey through the evolution of recruitment to hear how moving from measuring ourselves and our process to measuring effectiveness can help you spend your money and time in the right places. Learn how successful talent acquisition leaders are leveraging data, new technologies and new approaches to gather relevant insights, and maximise their talent acquisition practices.

Join this session to learn more about:
  • Trends in HR practices and technologies
  • How leveraging data the right way can change how you measure success
  • New features and functionality in Kenexa's Talent Acquisition portfolio you can leverage to transform your processes

Chris Chesterman - Talent Acquisition European Leader, IBM
Craig Shonema - Offering Leader, IBM

Solving the HR equation with Employee Voice: Measure what matters, when it matters the most!

This session will cover the move from annual employee surveys to a continuous conversation with employees - listen, analyse, act - by measuring what matters, when it matters most.

Jay Dorio - Director of Employee Voice and Assessment, IBM Smarter Workforce
Ritu Mohanka - Head of Workforce Science, IBM Europe
Nick Hayter - Managing Consultant, IBM Smarter Workforce

Applying a data driven approach to talent management at Imperial Brands PLC

Imperial Brands were challenged to create a unified and transparent approach to talent management across the business globally, so they partnered with IBM to develop a methodology which combines data from different sources for their Finance Business Partners. With IBMs support, Imperial Brands were able to identify skills gaps and had objective information on the population's capability levels. This helped Imperial refine their talent management strategy for their Finance Business Partner population, also informing succession planning.

Kirsty Hagg - Senior HR Business Partner, Imperial Brands PLC

PANEL DISCUSSION:
Future Talent: Candidates are customers too, how do you treat yours?

Attracting and retaining top talent today is just like attracting and retaining your customers...

Did you know that 1 out of 5 candidates are an existing customer and 25% of candidates state that they have changed their status as a consumer as a result of their application experience, with this figure rising to 38% when that experience is poor.

Gone are the days of posting a job and expecting a slew of quality candidates. Job-seekers today are just like consumers. They expect companies to engage with them on their own terms. Recruiting has become marketing. It’s time to bring the power of engagement to talent acquisition. In this session experts will talk about ways to locate top talent and understand how best to engage with them.

CHAIR:
Chris Chesterman - Talent Acquisition European Leader, IBM

PANELLISTS:
Johann Chemille - Talent Acquisition Director, Hologic
Matt Alder - Digital, Social and Mobile Marketing Strategist, MetaShift & Author of "The Future of Business"
Darren Jaffrey - GM, EMEA & APAC, HireVue
Sue Foster - Director of People Technology Solutions, Data and Analytics, King’s College London

General Session
How Cognitive Technology will transform HR

With their capacity to think like the human brain and absorb vast amounts of structured and unstructured data, Cognitive applications are opening up new possibilities across the enterprise, including HR. Whether it is providing instant answers to common employee HR questions or guiding staff on their next best career move or development opportunity, Cognitive HR has the potential to transform recruitment, learning, performance management, career development and deployment. In this session we will demonstrate how Cognitive applications are likely to disrupt and reinvent how HR and Talent services are delivered across the enterprise of the future.

PANELLISTS:
Andi Britt - Executive, European Talent & Engagement Leader, IBM
Tina Marron-Partridge - Global Leader for Talent & Engagement, IBM

Solving the HR equation with Skills Management & Learning:

With industries facing constantly evolving competitors and new disruptive technologies being introduced into their space means that organisations can no longer rest on their laurels when it comes to their current and future skills landscape.

As organisations emerge from new merger and acquisition opportunties and see their competitors constantly innovating and redefining their core offerings means that the threat of not adapting to address this can be significant.

Companies have never faced the skills gap like we are currently seeing this decade and are also now starting to realise the impact of losing a significant proportion of their most experienced and skilled workforce to retiring over the next 5 years.

Join this session to learn: More about these key trends

  • How IBM are helping our customers accurately measure Skills
  • Provide personalised learning to help bridge these gap
  • How organisations can help empower their workforce to build tangible career paths

General Session

Two industry titans moved from surviving to thriving using advanced methods to find better people, improve company culture, and maximize the employee experience. In this panel you will discover the breakthroughs from Royal Dutch Shell and Lloyds Banking Group in a fast paced “Ted Talk” style presentation and discussion. These HR leaders will share first-hand experiences of how modern initiatives inspired important changes and showed demonstrable outcomes on their respective businesses in the Cognitive Era.

David Littlechild - Head of Culture & Engagement, Lloyds Banking Group
Ernst Blom - Project lead One Resourcing, Royal Dutch Shell
Duke Daehling - Director, Talent Management, Analytics, & Strategy, IBM Analytics

Re-imagining HR in the Cognitive era

Market pressures and new technologies are changing the way we work. It's no surprise that HR is struggling to create agile cultures, inspire their workforce and drive business strategy. At IBM, transformation is in our DNA and our HR department is spearheading game-changing initiatives that are making measurable business impact. Join this session to hear how - Diane Gherson, Senior Vice President, Human Resources - is amplifying transformation at IBM including re-creating relationships with employees for future growth.

CASE STUDY:
Building a Job Architecture that helps to identify and address the skills gap at Canon

A walk through the Job Architecture programme currently being carried out at Canon Europe Ltd. Demonstrating how Canon is using the IBM Talent Frameworks to standardise it’s Job Architecture; capturing skill requirements of roles to help discover career paths across Canon. Also discussing how this information will be used across HR for other initiatives such as performance management and learning.

Clare McNeil - EMEA Compensation and Benefits Consultant, Canon

ROUNDTABLES:
Addressing the people challenges that matter in your industry and geos:

* Insurance & Financial Services - 400k recruits by 2020

Solving the technical skills shortage - reported by 81% of employers in 2016
Addressing the impact of these shortages: spend more on training and development; stifle their ability to innovate or grow the business; foreseeing a drop in quality and service standards
How to access good quality talent in the future – an issue for those looking to fill gaps through recruitment

Join me, Clodagh O'Reilly - Workforce Science and Analytics practice leader EMEA to discuss these challenges.

* Retail

Recruiting the right seasonal talent in a timely fashion
Providing clear career paths for top talent in a high turner environment
Delivering world class customer experiences in the face of increasing cost pressures

* Construction - 230k new jobs by 2020!

Solving skills shortages - key job roles and gaps as the industry continues to support growth
Improving people and business efficiency - What are the true KPI's for construction companies to be successful, how to link this to its strategic resource the people?
Health and Safety - reducing accidents

* Professional Services

Lack of talent in key job roles - massive shortage of Cloud Security experts and Project managers
Competitive market pressures - world class services and people, for your culture to differentiate
Cloud, Big Data, Mobility - how to make sense of it all for workforce efficiency, engagement and enablement

* Exploring the complexities of rolling out global HR initiatives - How do you balance local language needs with a consistent global strategy?

It's common practice for organisations to create strategy, policy or learning content in one language, then translate into multiple languages to cascade the message. However, organisations consistently overlook the impact that poor translations and painful processes have on the perception and impact of the message.
What’s it like for your teams to deliver global communication programmes?
How do you react when you read information that has been poorly translated?
How can you achieve what you want for your people, and for the organisation?

Join us, Paul Ballard from 3di (a world leading translation company) and Marija Potter an I/O Psychologist from IBM.

David Kelly

IBM Smarter Workforce European Director

David has been involved in the Human Capital and associated consulting industries for the last 14 years. A big proponent of cloud Talent management technologies and with a personal interest in the people metrics that drive growth across different industries, David has worked with over half of the FTSE 100 across a range of different HR and Workforce topics. He is currently the Vice President for IBM's Smarter Workforce brand in Europe. He holds a degree in modern languages and linguistics from the University of Bristol

Martina Navratilova

9 time Wimbledon Champion

By the time she retired, Martina Navratilova had secured more tournament titles than any man or woman in tennis history, winning at least one tour event for 21 consecutive years. She picked up 9 Wimbledon singles titles and enjoyed two unrivalled winning streaks: 74 singles matches and 109 in doubles alongside Pam Shriver.

When she defected from Czechoslovakia to the United States in 1975, Navratilova had one goal - to be the best women's tennis player in the world. With legendary determination, natural talent and hard work, Martina achieved her goal.

She still competes on the Legends Tennis Tour and plays in exhibitions around the world, as well as commentating for BT Sport and the BBC. Away from sport altogether she has also become a successful author of thrillers, including Killer Instinct co-written with Liz Nickles.

In addition to presentations sharing her secrets on the key to being a champion, Martina is an influential advocate for women's issues, children, animal welfare and the environment.

Tish Clyde

SVP Corporate HR International, Deutsche Post DHL Group (DPDHL)

In this role she is responsible for driving employee engagement, the employee opinion survey, employee relations (including labor and human rights) and diversity across DPDHL which consists of 500,000 employees in 220 countries and revenues >50bn€.

Tish joined DPDHL in 2013 from GE Healthcare where she was global labor & employment counsel for 10 years. Prior to that, Tish worked for Barclays as well as being a lawyer with Allen & Overy, and later, a partner at Charles Russell in London.

Tish is married with 2 teenage sons and lives in London but commutes around the world. She has a passion for developing leadership skills in young people and relaxes by doing yoga.

Major Harry Porteous

SO2 Manpower, Defence Cyber Programme, MoD

Maj Harry Porteous is a serving Army Officer. Currently working on the Defence Cyber Programme covering manpower and skills, he has a background in leadership, management and training.

Chris Chesterman

Talent Acquisition European Leader, IBM

Chris has over 10 years experience in enterprise SaaS software sales, specialising in the Talent Acquisition across Europe. Recent successes include the likes of PwC, Deloitte, and Allen & Overy. For 2016 Chris is leading the Talent Acquisition sales strategy & go-to-market across Europe, focussed on the continued evolution of IBM's approach to the TA market. An approach centred around the application of integrated CRM and Analytics, driving organisational investment in talent strategy and fundamentally business performance.

Dennis Gonska

Expert EOS & Stakeholder Management
Deutsche Post DHL

Dennis Gonska is with the EOS & Stakeholder Management department at Deutsche Post DHL Group (DPDHL). The team develops and implements programs around engagement and continuous improvement within HR, including the annual employee opinion survey.

Dennis holds a Master of Science in Strategy, Marketing & Innovation from the University of Bamberg and joined DPDHL in 2012. Prior to his current role, he had positions in Strategy and Business Development at Schaeffler and DPDHL.

Andy Speak

Chief Human Resources Officer, Coats

Prior to his appointment with Coats in 2013, Andy worked for BP Lubricants, where he held the role of Global Head of Human Resources, based in Swindon, UK. He brings over 27 years of HR experience to Coats, having worked for blue-chip companies including Bristol-Myers Squibb Pharmaceuticals, Kellogg, PepsiCo and Unilever. Andy has lived and worked in multiple geographies including the Czech Republic, Poland, Russia, France and the US.

Simon Youngs

Head of Talent & Learning, Coats

Simon has nearly 20 years’ experience as a learning professional and has led the Talent & Learning function for Coats for over five years. Prior to that he spent six years in the wine and spirits industry with Maxxium and latterly, Beam Global. His early career was spent in retail bookselling where he was Head of Learning & Development for Waterstone’s. He has recently returned to London after twelve years living in Sydney, Australia.

Duke Daehling

Director, Talent Management, Analytics, & Strategy, IBM Analytics

Duke Daehling is an executive in IBM’s Smarter Workforce business that combines software, behavioral sciences and analytics solutions to advance workforce performance. For more than 16 years, Duke has consulted with Chief Human Resource Officers in order to improve key business objectives, critical metrics, talent, leadership, and transformation initiatives.

Duke is an influencer on the expansive topic of people analytics as well as a provocative commentator on the implications on the human resources function within the future of work. He is a contributor to social media, a speaker at industry events, and an experienced conference moderator. Duke is based in New York City, but his remit covers the globe.

Ritu Mohanka

Head of Workforce Science, IBM Europe

As leader of the Europe region for the Workforce Science business (covering Assessment, Survey, Leadership Development and Diversity & Inclusion). Ms. Mohanka leads a large team in building out and deepening the business across existing and new countries, offering leading edge solutions in the Human Capital Management (HCM) software and consulting space to the global HCM market. She has also personally led and delivered many key projects for some of IBM Smarter Workforce’s largest international clients across a wide range of sectors from Financial Services to Pharma, Industrials and Retail, linking results to overall strategic business goals to drive performance improvement.

Matt Nowell

Smarter Workforce Executive Europe, IBM

Matt is an Executive HR Advisor with 18 years of extensive experience helping HR leaders across Europe, design talent analytics, workforce science and systems of engagement solutions, aimed at helping organisations reinvent the way they attract, recruit, engage and enable their people to maximise business performance.

Using IBM's Smarter Workforce methodology and workforce assessments, Matt provides thought leadership and consulting to build strategic Talent/workforce business cases that support large-scale Workforce/Talent transformation.

Paget Miles

Workforce Science & Analytics Leader, IBM

Paget has over 14 years of experience within the HCM marketplace, helping organisations leverage SaaS and Cloud-based applications. Paget has worked extensively on global deployments of cloud applications and is heavily involved in projects across Europe of all sizes. During his tenure at IBM, his focus has been on developing a New Way of Working for HR. Paget holds a Bachelor of Arts in Business Management.

Alex Gibson

Lead Solution Consultant Talent Insights Europe, IBM Analytics

Alex Gibson is a technical solutions consultant in IBM’s Smarter Workforce business and has been involved in HR Technologies for over 12 years. Over the last 18 months Alex has taken a leading role in developing the technical aspects of the strategy for Talent Insights – IBM’s Cognitive Analytics application for HR Analytics Alex has a deep view of the functionality of the technology itself as well as a wider lens on HR Analytics and Data Science and his primary role is to help bring the technology to life through scenario based demonstrations and examples.

Luk Smeyers

Co-Founder, iNostix by Deloitte

Luk Smeyers had a long career (25 years) as senior HR executive in compelling Fortune 500 companies, such as PepsiCo, Starbucks and Nielsen. Till 2007, he served as CHRO Europe for Nielsen, the world biggest marketing research and data company.

In 2008, he started iNostix, specialized in predictive people analytics, together with academic partner Dr. Jeroen Delmotte. Luk is passionate about researching & analyzing the business impact of people investments. iNostix has quickly become recognized as one of the few European predictive HR analytics expert consultancies. In March 2016, iNostix got acquired by Deloitte and will now continue under the name of ‘iNostix by Deloitte’.

Apart from the projects he is doing, Luk spents a lot of time as teacher, content contributor, blogger, columnist and author of many articles. He does speak a lot at international conferences and helps large international clients setting a higher ambition for data-driven decision making in HR, leading consultative projects in the Benelux, Germany, Switzerland, France and the UK.

David Littlechild

Head of Culture & Engagement, Lloyds Banking Group

Lloyds Banking Group is the largest financial services group in the UK and employs over 90,000 colleagues. The Group plays an important role in supporting the UK economy and their brands include some of the biggest names on the UK’s high streets such as the Halifax, Lloyds Bank and Bank of Scotland.

David is currently the Head of the Culture & Engagement Centre of Expertise, where he works closely with the Group’s Senior Executive team to identify and develop strategic interventions which support the Group’s vision and strategy and drive organisational performance.

David has 15 years’ experience as an innovative and highly effective leader with a strong track record of delivering results in a multi-branded, multi-channel organisation. He has led the Group’s transformational approach to Engagement since the merger between Lloyds TSB and HBOS in 2009. During this time, he designed and implemented a new engagement strategy for the Group, enabling leaders and line managers to build engagement and drive performance in the workplace.

As Group lead on Culture, he is also responsible for providing regular updates on Culture and Engagement to external regulators and other governing bodies.

David is a passionate and energetic leader, who enjoys working with senior leaders and line managers on all matters of culture and engagement and has experience of working with teams in the UK, Europe and US. He is actively involved in supporting the UK Government’s Engage for Success initiative and as a Senior Lead Assessor in the European Foundation for Quality Management (EFQM) programme, where he has led assessments across the Telecommunications, Technology, Automotive and Hospitality sectors.

David lives with his partner in North London, where he is currently renovating an old property. His other interests and passions lie in travelling and most sports, including football and running.

Sheri Feinzig, Ph.D.

Director of IBM’s Smarter Workforce Institute

Sheri Feinzig has over 20 years’ experience in human resources research, organisational change management and business transformation. Sheri has applied her analytical and methodological expertise to many research-based projects on topics such as employee retention, employee engagement, job design and organisational culture. She has also led several global, multi-year sales transformation initiatives designed to optimise seller territories and quota allocation.

Additional areas of expertise include social network analysis, performance feedback and knowledge management. Sheri received her Ph.D. in Industrial/Organisational Psychology from University at Albany, State University of New York. She has presented on numerous occasions at national conferences and has co-authored a number of manuscripts, publications and technical reports. She has served as an adjunct professor in the Psychology departments of Rensselaer Polytechnic Institute in Troy, New York and the Illinois Institute of Technology in Chicago, Illinois, where she taught doctoral, masters and undergraduate courses on performance appraisal, tests and measures.

Caroline Rhodes

Global Employee Engagement Director, Diageo plc

Caroline joined Diageo 20 years ago and during her time with the business has held a number of positions within the events, experiential, sponsorship and communications arena, both globally and across the Europe region.

Caroline was appointed to the role of Employee Engagement Director in July 2014, having spent the previous six years as Communications director, for Diageo’s manufacturing and supply chain business and prior to that as Head of communications for marketing, innovation and sales. The role is responsible for creating and leading the employee engagement and internal communication strategy and activities across the globe, alongside sharing best practice and enhancing capability with our 21 market partners, all in service of enhancing our reputation and inspiring our people to be the best they can be at work.

Caroline is UK born and bred and lives in Amersham, Buckinghamshire. Her passions include sport – any kind - and global travel and is known as ‘Cabs’ to her friends, family and colleagues.

Nick Timpson

Learn and Talent Frameworks Leader Europe, IBM

Nick has over 14 years of experience within the enterprise Learning marketplace, specialising in Learning Content Management Cloud-based applications and well as Skills and Competency Frameworks for measuring, supporting and developing talent. Nick is involved in various Learning and Talent based projects across Europe. During his time at IBM, Nick has focused on developing innovative ways of leveraging technology to help engage, support and develop client workforces across Europe.

Andi Britt

Executive, European Talent & Engagement Leader, IBM

Andi leads IBM’s 300 strong European Talent & Engagement practice, providing talent, human capital management and digital change advisory services for clients.

Andi specialises in IT led business and HR transformation and has worked with IBM’s largest clients in public and private sectors on Cloud SaaS, ERP and enterprise wide change management engagements. He is a regular speaker and presenter on IBM’s Research on HR, Change Management and Social Business.

Andrew Porter

Head of Talent Engagement, Europe, Diageo

Andrew has over 20 years resourcing and talent experience and has work for, and with, a range of multi-national and global organisations such as Accenture, Worldpay, KPMG, Vodafone and has been with Diageo in his current role since December 2014.

In his role as Head of Talent Engagement, Europe, Andrew leads a team of over 30, based in 9 countries and supporting all of Diageo’s business operations within the geography of Europe. He is responsible for the end to end resourcing process for c.1700 roles per year at all levels, including 70 graduates and a growing number of interns. He is also supporting the development of a new shared services centre in Bangalore from a resourcing perspective that will see over 700 people a year be hired for the next three years.

Andrew is also an Advisory Board Member of the REC’s Good Recruitment Campaign; a volunteer for the charity, Diversity Role Models; will be a judge, for second time for the Timewise Power Part-Time Awards 2016; and a judge for the 2016 Institute of Recruitment Professionals Awards.

Ernst Blom

Project lead One Resourcing at Royal Dutch Shell

Ernst Blom, a Talent Management and Acquisition leader, is currently heading up the worldwide technical implementation of a new internal resourcing approach for Shell across 53 countries and Joint Venture partners, impacting in excess of 150K people. The implementation combines SaaS technology, significant process improvement, analytics and behavioural change to drive a “faster, simpler and better” resourcing and talent approach within Shell and her partners focused on business value and user experience. The project has been hailed as a great success across the Shell Community and has resulted in far reaching improvement activities across IT and access management, HR systems, data privacy and revitalising the value contribution of HR in resourcing.

Ernst, a graduate in Business Administration and Analytical Chemistry, began his career with Unilever as a chemist for two years. This proved an excellent but unusual grounding for his subsequent move into the world of technical recruitment. Ernst has worked with major recruitment agencies serving global clients in the energy and construction sectors on all continents.

Upon joining Shell in 2005, he led talent acquisition activities for oil-field and drilling operations for Europe and Africa. Following this he became the Talent Acquisition Manager in Canada, before returning to the Netherlands as Senior HR Generalist in downstream operations for one of the leading Netherlands Refineries.

Subsequently, Ernst continued as the Global Operations and Projects Architect for Talent and Learning, leading his team to deliver (process) innovation, continuous improvement and strategy. His remit included resourcing, onboarding, talent and learning management, people analytics and HR transformation.

Ernst lives in the Netherlands, is married and has 2 young daughters and continues to have a passion for outdoor sports activities.

Diane Gherson

Senior Vice President, Human Resources, IBM

Diane Gherson is senior vice president, Human Resources for IBM. As IBM's Chief Human Resource Officer, Diane is helping to accelerate IBM’s transformation through leadership, differentiated talent models, attracting and developing the best talent and building a culture of engagement, agility and innovation. Under Diane's leadership, IBM has instituted ground-breaking solutions for optimizing global workforce outcomes through talent analytics and data, with special emphasis on predictive analytics as a cornerstone of how IBM manages human resources.

In her 13 years with IBM, Diane has had extensive experience leading organizational transformations. Prior to her current role, she was the vice president, Talent, where she integrated IBM's talent functions to deliver faster end-to-end solutions in the areas of skills, careers, succession, performance management, attraction and retention. During her tenure, IBM was named #1 in FORTUNE magazine's Global Top Company for Leaders study – the first company to earn this recognition two consecutive times. Her other roles have included leading human resources for IBM Global Business Services, where she drove large scale growth in the consulting and applications management business. Diane joined IBM as the vice president, Compensation and Benefits for the corporation. In this position, she refreshed and transformed the $30B compensation and benefits portfolio to drive substantial value for the enterprise.

Diane was named as one of the 2015 Fifteen Most Powerful Women in HR by HR Executive. Her 2015 essay "HR Disrupted: The Next Agenda for Transformation and Delivering Value" was featured in The Rise of HR: Wisdom from 73 Thought Leaders,an anthology of essays on critical issues facing business and talent professionals. In 2013, Diane was awarded a U.S. patent in the field of predictive analytics. Diane serves on the board of directors of both the HR Policy Association and the American Health Policy Institute.

Prior to IBM, Diane was a partner with consulting firm Towers Watson, overseeing the global employee and performance management compensation practice.

Diane earned a Bachelor of Arts with honours from Trinity College, University of Toronto, and a Masters degree in Industrial and Labor Relations from Cornell University. While she chose not to complete the degree, she also attended MIT as a PhD candidate at the Sloan School of Management. Diane lives in Ridgefield, Connecticut, and is married with two children.

Karen Ward

Strategy & Development Director

Associate, Corporate Research Forum

Karen is a CRF Associate, and Director of Aditi Unlimited.

For the past 25 years, Karen has worked with senior HR and OD professionals exploring how the HR function can add value through building sustainable organisational performance. She taught on the Ashridge Strategic HR Programme for many years; worked closely with the CIPD Next Generation HR Research and is working with The Maturity Institute, a leading think tank on the effectiveness of People practices in organisations.

Karen has extensive experience working with high potential leaders globally and in the last 11 years has conducted targeted research into the challenges of attracting and retaining the talent needed to lead organisations healthily in times of complexity and ambiguity.

Tina Marron-Partridge

Global Leader for Talent & Engagement, IBM

Tina Marron-Partridge is the worldwide leader for IBM’s extensive people solutions and services practice Talent and Engagement where she leads a forward thinking team of consultants and specialists focused on solutions to enable C-Suite leaders especially Chief Human Resource leaders leverage advanced analytics, cognitive HR and behavioral science to optimise investments in talent and create the optimal culture for employee engagement and business performance. Additionally her practice includes IBM's market leading Business Process Transformation and Optimisation Services supporting clients in building and sustaining a high-performing human resources function. Tina’s consulting experience spans multiple industries including Banking, Oil and Gas, Chemicals, Utilities, Industrial Products, Telecoms and Distribution.

Matt Alder

Digital, Social and Mobile Marketing Strategist, MetaShift & Author of "The Future of Business"

Matt Alder helps organizations map their way through the digital revolution and the changing world of work. He works with senior HR and Talent Acquisition professionals to ensure they are getting maximum value from their strategies.

Over the last sixteen years, he has helped numerous employers connect to the best talent, improve ROI and drive value via digital, social and mobile recruitment marketing strategies and techniques. Matt has also helped companies plan for the workplace of the future and make smarter technology procurement decisions. Additionally, he has advised a number of award winning tech startups through critical periods of their growth.

Matt's extensive experience of leading digital transformation within large companies has given him a unique insight into the opportunities emerging technologies can offer both organizations and the people who work for them.

He currently acts as a digital business consultant, digital strategist and trainer via his company Metashift. Matt is a published author, a long established blogger, an in demand public speaker, podcaster and regular commentator on the emerging worlds of Social Recruiting and Mobile Recruiting.

You can find Matt's podcast at www.rfpodcast.com which features interviews with HR and Recruitment thought leaders from all over the world.

David Perring

Director of Research of Fosway Group

With over 25 years’ of experience gained from working with Europe’s leading brands, David is both a commentator and advisor for Learning and Talent innovation.

David delivers Fosway’s research agenda and supports advisory projects with Fosway’s clients. He is the author of research papers and articles on Learning & HR technology and innovation – including Fosway’s 9-Grids™ for learning technologies. With his deep market and solutions knowledge, along with comprehensive insights gained from enterprise projects, David provides practical and pragmatic independent advice. David has also spoken at numerous conferences in the UK and Europe.

Kirsty Hagg

Senior HR Business Partner, Imperial Brands PLC

Kirsty Hagg currently works as a Senior HR Business Partner with the FTSE 30 FMCG business, Imperial Brands. She has worked with Imperial since 2014 and initially joined to establish an in-house Executive Resourcing capability for the organisation before stepping into her current role where she partners with Corporate functions. She works across geographically dispersed multicultural teams and is heavily involved in transformation projects with a focus on upweighting capabilities for the future. Prior to working with Imperial Brands, Kirsty worked as a Partner with an Executive Search firm where she specialised in senior Consumer appointments.

David Green

Global Director, People Analytics Solutions, IBM Workforce Science & Analytics

David is a respected influencer on the burgeoning topic of people analytics as well as a wider commentator on the implications on the human resources function of the future of work. He is an active contributor to social media, a regular writer and blogger whilst also speaking at industry events and being an experienced conference chair and moderator. David has recently received recognition as Best Writer at the 2015 HR Tech Writers’ Awards and also from LinkedIn, who made him one of their ten Power Profiles for Human Resources in the UK based on his influence on the site in 2015.

David’s role as Global Director, People Analytics at IBM Smarter Workforce enables him to deliver people analytics solutions to clients across the full range of IBM’s analytics, data and workforce science solutions. These include employee listening, behavioural and skills assessments, predictive and cognitive analytics solutions and consulting services. David is based in London, but his remit covers the globe.

Prior to IBM, David accumulated close to 15 years experience in the human resources and talent management space. He has developed deep knowledge in talent acquisition and analytics having undertaken a breadth of roles covering sales, consulting and solutions design.

You can read David’s regular blogs on Pulse, HR Tech World and ERE Media here.

David Mason

Non Executive Director, Intec

David has an outstanding record as a business leader in Human Resources. He served as Director of Recruitment at Capita from Jul 2014 to Dec 2015, and at RBS from Nov 2010 to Jun 2014 in positions including Head of Resourcing for UK and Europe, and Global COO Resourcing, where he developed and implemented a new Global Talent Management approach including the outsourcing of Employer Branding. Previous companies include AXA and Arcelor Mittal. David belongs to many recruitment judging panels including Judge for the Forum of In-House Recruitment Managers Awards 2013, 14 and 15.

Johann Cheminelle

Director, Talent Acquisition EMEA and Canada, Hologic

Johann is a seasoned Talent Acquisition Director with nearly 15 years’ experience both in Executive search and internal Talent Acquisition for the life science business.

He owns a Master degree in Business and Administration in a French Business school, IAE Basse-Normandie, France.

Johann began his career in talent acquisition working for major American and British executive search firms both in France and Switzerland, recruiting executives across the globe in the life science industry. After 7 years, he decided to join a fast growing American Biotech to help them setting up their Talent Acquisition capabilities for EMEA and Canada region as a Talent Acquisition Partner Western Europe and Employer Branding Manager EMEA. After nearly 5 years at Biogen, Johann took another professional challenge to help the commercial growth for Hologic in the EMEA and Canada region and joined them as a Director Talent Acquisition EMEA and Canada.

Johann is also the founding member of the Life Science Talent Leaders group in Switzerland.

Sue Foster

Director of People Technology Solutions, Data and Analytics, King’s College London

Sue is currently working on King’s Futures Programme, which is focused on achieving a really outstanding student and staff experience, and delivering the ambitious academic strategy of growth. A key part of this is professional strengthening, which is about simplifying the way things are done, working together better and making the most of the significant investment King’s is making in people, processes, systems and spaces. King’s workforce is a truly flexible workforce of c20,000 people with only c5700 employed on permanent contracts which is challenging HR to think quite differently about how they attract people to join King’s.

The key components are:

  • Creating a networked organisation, attracting, developing and retaining talented individuals and creating career paths that span the university.
  • Transforming the systems landscape including new finance and HR systems.
  • Ongoing process simplification and improvement

Sue ‘s experience spans 30 years of leading large scale organisation change programmes working across the globe in North America, Europe, Scandinavia, South Africa, China and India, with a rather unusual career route including senior leadership roles in OD and HR technology.

Clare McNeil

EMEA Compensation and Benefits Consultant, Canon

Starting off in HRIS transformation and HR analytics I have a key passion for connecting the dots across the business and HR. My main expertise is in compensation management but I believe in a holistic approach to all of HR which means I tend to be involved in projects for different areas. For the last two years I have been focusing on Job Architecture at Canon, embedding a new architecture that will support the growth of Canon HR programmes which support the business and engage employees.