IBM Smarter Workforce European Director
David has been involved in the Human Capital and associated consulting industries for the last 14 years. A big proponent of cloud Talent management technologies and with a personal interest in the people metrics that drive growth across different industries, David has worked with over half of the FTSE 100 across a range of different HR and Workforce topics. He is currently the Vice President for IBM's Smarter Workforce brand in Europe. He holds a degree in modern languages and linguistics from the University of Bristol
General Manager, IBM Smarter Workforce & Kenexa
Debbie is responsible for orchestrating all aspects of enabling Kenexa/IBM Smarter Workforce successful performance. She is accountable for driving growth through initiatives that take advantage of IBM reach and coverage and build on the strength of IBM’s position in Social Business, Analytics and HR Services. In addition to her Integration responsibilities Debbie has taken on a leadership role ensuring the effective operations of the Smarter Workforce team.
A career-long IBMer, Debbie has had numerous roles in a broad variety of IBM functions and businesses. Prior to this role, she spent over 20 years in the IBM Information Management business, most recently running the integration of the Netezza acquisition. Before that she was the Vice President of Global Client Support for Information Management, leading over 1500 personnel around the world focused on effective resolution of client issues with our software. She had additional roles in IM in leading the Lab Services business, building the channel technical support model, working on the Informix integration, working on alliances and eco-system partnerships, and as an engineering leader. She has also had roles in Marketing, Product Planning and Product Development.
Debbie has an HBSc in Computer Science from the University of Western Ontario and an Executive MBA from the University of Toronto. She takes pride in the mentoring she does in IBM, helping grow the next generation of leaders, and was a pioneer herself as the first person IBM Canada to work 100% remotely when she moved to Windsor ON in 1995. Debbie is also a proud wife, step-mother of two and is the mother of two amazing teenagers.
VP Workforce Science & Analytics, IBM Smarter Workforce
Jonathan Ferrar leads Strategy and Product Management for IBM Kenexa & Smarter Workforce. In this role, he is responsible for leading the strategic direction, product strategy and thought leadership of HR solutions for clients – to help them create a Smarter Workforce. He has been in this role since January 2013. Prior to this, from 2010 to 2012 he held global HR responsibility for workforce analytics, HR strategy, transformation & planning at IBM.
He has worked in 3 different global companies across a 20+ year career mostly in Human Resources at Executive Management level. He holds a Bachelor of Arts and a Master of Arts degree from the University of Cambridge, UK and a Diploma in Human Resource Management from Kingston Business School, UK.
In addition to his IBM responsibilities, Jonathan is a Fellow of the Chartered Institute of Personnel and Development in the UK. He is based in New York, USA and can be found on Twitter @jaferrar and LinkedIn. He is listed as one of the Top HR Analytics Influencers in the world.
Vice President Social Business and Smarter Workforce Solutions
Katrina Troughton is Vice President, Client Success, Social and Smarter Workforce; she leads IBM’s worldwide sales force for collaboration, social, exceptional digital experience, and smarter workforce solutions.
Katrina has more than 23 years’ experience in the IT industry, with more than 20 years in senior management roles at IBM. Prior to leading this sales team, Katrina led the Business Analytics team for IBM's Growth Markets Unit, IBM's WebSphere business for IBM's Growth Markets Unit, both, after spending four and a half years as Managing Director for IBM New Zealand. Other key roles include Software General Manager for IBM Australia/New Zealand, and sales executive for Information Management for IBM Asia Pacific.
Katrina has served on a number of external boards including New Zealand Advisory Board for Global Women, and Uniservices (the commercialisation arm of Auckland University); additionally, she chaired the NZ Government Digital Strategy Advisory Board (2006 – 2008).
Troughton holds a BSC / BCom, with majors in Pharmacology, Physiology and Economics, from Auckland University.
Commercial Director, Corporate Research Forum
Richard is the Commercial Director for Corporate Research Forum (CRF) and Performance and Reward Centre (PARC) where he is responsible for the growth and development of both membership networks. This includes overseeing member acquisition and retention as well as working closely with the members to ensure the annual programme of research and events reflects their needs and concerns. In addition, he leads on the development of CRF’s product offering.
Prior to joining CRF and PARC in 2011, Richard was the EMEA Sponsorship Director at The Economist Group where he managed all commercial aspects regarding the conference and thought leadership research business in the region.
Dr. Nigel Guenole
Research Manager - IBM Smarter Workforce Institute
Nigel Guenole is a Researcher with the IBM Smarter Workforce Institute and a Senior Lecturer in Management at Goldsmiths, University of London. He is known for his work in personality assessment and psychological measurement. Dr. Guenole's work has appeared in leading scientific journals including Industrial Organizational Psychology: Perspectives on Science and Practice and Frontiers in Quantitative Psychology & Measurement, as well as in the popular press. Dr. Guenole is the current external examiner for organizational behavior programs at London School of Economics (LSE) and University College London (UCL). He is a Chartered Occupational Psychologist and an Associate Fellow of the British Psychological Society (BPS). He is registered with the Health & Care Professions Council (HCPC) in the United Kingdom, and is an international affiliate of the Society for Industrial and Organizational Psychology in the United States (SIOP). At Goldsmiths Dr. Guenole teaches courses on leadership and statistical modelling.
Global Leadership Development Director, GSK
Ben is part of the Talent, Leadership and Organisational Development Centre of Excellence at GSK and is responsible for the development of leaders across GSK. Specifically Ben looks after the development of the first and second line leaders at GSK, a population that is around 30,000 in size operating in multiple countries, cultures and languages. This development is undertaken using a blended approach that draws heavily on the 70/20/10 methodology.
In addition to the development of leaders at GSK, Ben also looks after the Assessment for Development work undertaken at GSK and is driving the work being done to increase levels of on-the-job learning. He has also developed the GSK Expectations, a set of standards for leaders and employees to be developed, measured and rewarded against.
Prior to working for GSK Ben spent time working for consulting organisations in the UK and Australia supporting a range of organisations in the public and private sector across a range of sectors. He has also spent time working for organisations such as HSBC, House of Fraser and Marconi. This time also included a significant assignment working in India.
Ben’s first degree was in Management Studies from the University of Leeds and his Masters in Human Resource Management was from the University of Westminster.
Dr. Ines Wichert
Senior Psychologist, IBM Smarter Workforce
Ines is a Senior Psychologist at the IBM Smarter Workforce Institute. She has a special interest in talent management and female leadership development. In addition to her consulting work, Ines leads the Institute’s Women in Leadership research hub and her latest book “Where Are All the Senior Women? Nine Critical Job Assignments for Women Leaders” was published by Palgrave Macmillan in October 2011. Ines has appeared on BBC News commenting on quotas for women, and has written and been interviewed for, amongst others, the Financial Times, Wall Street Journal Europe, the Sunday Times and various leading HR publications in the UK and abroad. She regularly speaks at events on the topic of women and leadership.
Before joining IBM, Dr. Wichert worked for many years as a management consultant advising leading global organizations on their talent issues. She has a Doctorate in Organisational Psychology from the University of Cambridge, and is the Co-president of the Professional Women’s Network in London.
Nicky Ivory-Chapman FCIPD
Global Recruitment Director, Regus
Nicky is a Chartered Fellow of the CIPD and a Board Director for the Association of Graduate Recruiters (AGR)
Currently the Global Recruitment Director for Regus, Nicky’s responsibility lies in enabling the Regus teams, across 104 countries, to hire effectively and grow the Regus brand in new territories.
Joining Regus in 2014, during a period of high growth for the business, Nicky’s challenge is to create global consistency and implement programmes and technology that is scalable.
Prior to joining Regus, she was the Resourcing and Employer Reputation Manager for McDonald’s UK, responsible for Recruitment, Employer Brand, Uniforms and Employee Engagement across 1225 UK restaurants.
Dave Millner FCIPD, ACIB
Executive Consulting Partner, IBM
Dave Millner joined from NatWest (now part of the RBS Group) where his background was originally in the Retail and Corporate functions predominantly focusing on risk and lending assessments. Following a change in career he went on to spend 2 years as a full time assessor and facilitator on the Bank’s Management Development programmes and from 1990 for some ten years was a key player within the Bank’s own internal HR consultancy function where he reached the level of Managing Consultant. This involved the setting up, managing and delivery of competency based consultancy solutions for a range of businesses and brands across the NatWest Group. Dave was responsible for the development of the Bank wide competency models, a wide range of selection and development centres, extensive range of recruitment and selection processes, individual and team based development systems and a wide range of activity relating to organisational development frameworks and processes (succession planning, performance management frameworks, HR process change, job family frameworks, etc.).
Since 2000 Dave has been responsible for establishing a professional HR consultancy practice together with a range of products and services that have complemented and supported the wide range of psychometric and online approaches that IBM has developed. Dave has worked directly with a variety of different organizations across the globe offering a range of assessment, development and performance based solutions, including Siemens, Johnson and Johnson, Hilton Hotels, Boots, Vertex, Royal Bank of Scotland, BP, HM Treasury, GE Money, Aviva, Nakheel, Hong Kong Jockey Club, Anglian Water and E.ON UK.
Director, Corporate Research Forum
Mike established Corporate Research Forum (CRF) as a syndicated research consortium to investigate the practices and principles which make a difference in people management. He applied the same principles in founding Performance and Reward Centre (PARC), CRF’s sister organisation reward forum.
Mike is also a founder and director of Strategic Dimensions, a leading HR recruitment firm. Previously, Mike held senior HR roles in major international businesses including Rowntree and Hewlett Packard.
Director - Programme Portfolio, BT
Tom is a managing director and business transformation leader with over 20 years’ experience in the instigation and delivery of large-scale organisational and operational change across a range of industries. This includes banking, energy, technology and communications organisation. Tom is currently leading the FTSE 100’s largest HR and support function transformation for BT, which once completed will include the world’s first full, large corporate implementation of Oracle Fusion.
Tom has a keen interest in developing and researching the global knowledge base around how organisational and people change is instigated and implemented, having studied and researched related subjects at Oxford and Harvard universities.
European HCM Leader - IBM Smarter Workforce
Paget has over 13 years of experience within the HCM marketplace, helping organisations leverage SaaS and Cloud-based applications. Paget has worked extensively on global deployments of cloud applications and is heavily involved in projects across Europe of all sizes. During his tenure at IBM, his focus has been on developing a New Way of Working for HR. Paget holds a Bachelor of Arts in Business Management
Head of Global Talent Acquisition for British American Tobacco
Roberto Blanda is currently the Head of Global Talent Acquisition for British American Tobacco, heading the Global Employer Branding area as well as the world-wide recruitment activities. In his 18 years of career Roberto previously held the role of Human Resources Director for BAT, Mercedes-Benz and Toyota Motor Corporation and equally had the chance to operate as Sales and Marketing Director for Daimler Financial Services Italy. Academically, Roberto has read an Executive MBA at Bocconi University (Italy), an MSc in Educational research Methodology at Oxford University and a Bachelor of Arts in applied linguistics at University of Washington in Seattle (USA).
Senior Consultant, IBM Smarter Workforce
He specialises in improving the working relationships between individuals and organisations for mutual benefit. He has worked with clients from across industries and sectors and published numerous papers defining best practice in leadership and management. His practice draws on an understanding of both individuals and organisations from Social Science, Occupational Psychology and Politics and on his own primary research into Employee Engagement, Leadership, Management, Organisational Change and HR. He also holds a position on the Management Board of the Association for Business Psychology where he is Head of Industry Standards.
Head of Organisational Effectiveness, Crossrail
Rob currently leads the Organisational Effectiveness function for Crossrail – the £15bn project delivering a new railway for London. Since joining in 2012 the team has won a number of awards for employee engagement, effectiveness and achieved Investor in People accreditation. Prior to Crossrail Rob lead the global L&D team for a retailer working across the UK, Europe, SE Asia and the US having completed various talent roles in retail, FMCG and publishing. He is a trustee of a charity of Partner Africa – an organisation that facilitates producer access to global supply chains. He sometimes writes a blog at www.mastersorbust.wordpress.com
Workforce Science & Analytics Practice Leader, EMEA – IBM Smarter Workforce
Clodagh is an expert in large-scale recruitment, development and change programs. Ms. Clodagh has worked across numerous sectors including banking and financial services, healthcare, entertainment and engineering, with both national and international organisations. She uses her varied international project and people management experience to ensure she delivers consistent and sustainable results. Ms. Clodagh is the Chair of the Association of Business Psychologists in the UK, a former Guest Lecturer on the Metropolitan University’s Master of Science in Business Psychology and the University College London Master Science in Strategic Management of Projects. She is also the leader of IBM’s Assessment Consulting team in EMEA, based in the London office.
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