IBM Smarter Workforce Summit
London

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08:00 - 09:00 Registration / Breakfast / Networking
09:00 - 09:10 Opening Remarks
David Kelly – IBM Smarter Workforce European Director
09:10 - 10:15 General Session

Solve the mystery to hiring, growing and retaining talent through science and analytics
Jonathan Ferrar - Vice President, IBM Smarter Workforce & Kenexa

Social is not just for happy hour anymore
Katrina Troughton - Vice President Social Business and Smarter Workforce Solutions
Luis Carlos Garza Espinoza - Innovation Manager, CEMEX

Follow the yellow brick road(map)!
Debbie Landers - General Manager, IBM Smarter Workforce & Kenexa

Now that big data and analytics has become table stakes when is comes to decision making, it’s crucial we have the rigour and precision behind our data. The art of science and the use of analytics is more vital than ever within our HR discipline. Hear how workforce science and analytics can help you predict who is more likely to be a great hire, who is more likely to leave (so you can do something about it before it’s too late) and how prepared your workforce is to tackle the next big initiative. But don’t just take our word for it, hear from clients who have disrupted traditional HR through these innovations. And lastly, seeing is believing.

Solve the mystery to hiring, growing and retaining talent through science and analytics

Now that big data and analytics has become table stakes when is comes to decision making, it’s crucial we have the rigour and precision behind our data. The art of science and the use of analytics is more vital than ever within our HR discipline. Hear how workforce science and analytics can help you predict who is more likely to be a great hire, who is more likely to leave (so you can do something about it before it’s too late) and how prepared your workforce is to tackle the next big initiative. But don’t just take our word for it, hear from clients who have disrupted traditional HR through these innovations. And lastly, seeing is believing.

Social is not just for happy hour anymore.

Businesses don’t transform themselves into “social businesses” by merely adding a blog to their intranet or improving their collaboration tools. HR can greatly accelerate employee engagement with access to real-time learning, networking and collaboration. When employees are connected, they can get work done in new ways, they collaborate to drive innovation, create value for customers and move the business forward. This process can be challenging, but the end result is a smarter workforce and a more competitive organization.

Follow the yellow brick road(map)!

As you continue your HR journey, hear about new innovations, partnerships and futures that are thoughtfully designed to make your journey to building a Smarter Workforce smooth and seamless.

Businesses don’t transform themselves into “social businesses” by merely adding a blog to their intranet or improving their collaboration tools. HR can greatly accelerate employee engagement with access to real-time learning, networking and collaboration. When employees are connected, they can get work done in new ways, they collaborate to drive innovation, create value for customers and move the business forward. This process can be challenging, but the end result is a smarter workforce and a more competitive organization.

As you continue your HR journey, hear about new innovations, partnerships and futures that are thoughtfully designed to make your journey to building a Smarter Workforce smooth and seamless.

10:15 - 10:35 Break
  Stream 1:
Talent Acquisition
Room: Jardine Suite
Stream 2:
Workforce Science
Room: John Major
Stream 3:
Employee Experience
Room: Pakistan
Stream 4:
Workforce Analytics
Room: India
10:35 - 11:20 Around the World in 90 Days: The Journey of a Talent Revolution at Regus!

Nicky Ivory-Chapman - Global Recruitment Director, Regus

Clodagh O’Reilly - Workforce Science & Analytics Practice Leader, EMEA

During a period of hyper growth, Regus created a talent management solution for 100 countries in just three months. Hear how the organisation uses technology and workforce science to support 40% business growth – opening one new Regus centre every day for the past two years. Join Nicky Ivory-Chapman, Global Recruitment Director for Regus, who shares the key learnings and outcomes, and reveals how they are embarking on the next phase of their journey, utilising their data for talent analytics programs.

Around the World in 90 Days: The Journey of a Talent Revolution at Regus!

During a period of hyper growth, Regus created a talent management solution for 100 countries in just three months. Hear how the organisation uses technology and workforce science to support 40% business growth – opening one new Regus centre every day for the past two years. Join Nicky Ivory-Chapman, Global Recruitment Director for Regus, who shares the key learnings and outcomes, and reveals how they are embarking on the next phase of their journey, utilising their data for talent analytics programs.

Managing and delivering change: Lessons in good practice

Tom Howie – Director, Programme Portfolio, BT

Richard Hargreaves - Commercial Director, Corporate Research Forum (CRF)

Jairaj (JJ) Thakkar - Vice President, Human Resources of Global Strategy and Business Development, Statoil

Change is abundant in all organisations and one of the roles of the HR leader is to ensure it is effectively delivered. Through theory, examples and an interactive panel discussion this practical session will highlight good practice and help you to avoid the pitfalls in your business change programmes.

Managing and delivering change: Lessons in good practice

Change is abundant in all organisations and one of the roles of the HR leader is to ensure it is effectively delivered. Through theory, examples and an interactive panel discussion this practical session will highlight good practice and help you to avoid the pitfalls in your business change programmes.

PANEL DISCUSSION
Building a truly inclusive organisation that embraces diversity: best practice to achieve genuine change

Chair:
Dr Ines Wichert - Head of D&I Centre of Excellence, IBM Smarter Workforce

Panel:
Debbie Landers - General Manager, IBM Smarter Workforce & Kenexa

Rob Jones - Head of Organisational Effectiveness, Crossrail

Dr. Maria Angelica Perez - Global Head of Diversity and Inclusion, Ericsson

Tish Clyde - SVP Global Industrial Relations & Employment Counsel, Deutsche Post DHL Group

Vincent Cipollone - Corporate Development Executive, IBM
HR - Making the shift from intuition to an analytical and fast data approach

Dave Millner FCIPD, ACIB - Executive Consulting Partner, IBM

Paget Miles - European HCM Leader, IBM Smarter Workforce

In a world of data overload, HR is having to shift its thinking. Not only around automating HR processes and collating HR metrics, but about what to do with all the newly captured HR metrics. HR has the opportunity to become a hero in the corporate world by gaining insight from all its HR data points and then linking them to operational and performance metrics, to create real business value. Sounds easy? Unfortunately not.... IBM talks about the discussions currently happening with many organisations today looking at the challenging task ahead.

HR - Making the shift from intuition to an analytical and fast data approach

In a world of data overload, HR is having to shift its thinking. Not only around automating HR processes and collating HR metrics, but about what to do with all the newly captured HR metrics. HR has the opportunity to become a hero in the corporate world by gaining insight from all its HR data points and then linking them to operational and performance metrics, to create real business value. Sounds easy? Unfortunately not.... IBM talks about the discussions currently happening with many organisations today looking at the challenging task ahead.

11:30 - 12:15 PANEL DISCUSSION
A match made in heaven? The best blended approach to talent acquisition in an age of ‘hyper candidate care’

Chair:
Andi Britt - Executive GBS Europe Talent & Chang Service Area Leader, IBM

Panel:
Mike Haffenden - Director, Corporate Research Forum

Jenny Brown - Head of Talent Acquisition Systems, BP

Neal Krisko - Global Head of Talent Acquisition, Syngenta

Helen Fish - Chief Executive & Editor in Chief, Executive Grapevine

Eoin Hanley - Managing Director, PathwaysHR

Tanya Kennedy - Talent Acquisition Leader, Biogen

A match made in heaven? The best blended approach to talent acquisition in an age of ‘hyper candidate care’

Attracting talent remains as much of a challenge today as it was 10 years ago. What innovative ideas are organisations adopting today to overcome this continuing talent challenge? Join this session to hear how organisations attract, acquire and onboard the talent they need to deliver today and in the future. Panellists will share their successes and failures as they attempt secure and keep a talented workforce.

 

A match made in heaven? The best blended approach to talent acquisition in an age of ‘hyper candidate care’

Attracting talent remains as much of a challenge today as it was 10 years ago. What innovative ideas are organisations adopting today to overcome this continuing talent challenge? Join this session to hear how organisations attract, acquire and onboard the talent they need to deliver today and in the future. Panellists will share their successes and failures as they attempt secure and keep a talented workforce.

The Employee Engagement Journey at Deutsche Post DHL Group... and Engagement 2020, The Future of Work!

Anika Link - Head of Corp. Employee Opinion Survey & Engagement, Deutsche Post DHL Group

Dave Millner FCIPD, ACIB - Executive Consulting Partner, IBM
A New Way to Work to create an engaged and connected workforce

Danny Wilks - Business Unit Executive UK & Ireland, Social Business & Smarter Workforce

Chris Moore - Technical Sales and Solutions, IBM Social Business

Find out how passionately engaged workforces can drive higher levels of productivity, enhancing customer experiences, and ultimately impact the bottom line. Join us as we describe how Social, Analytics and Mobile technology, along with organisational culture, can combine to deliver tangible benefits from a truly collaborative workforce.

A New Way to Work to create an engaged and connected workforce

Find out how passionately engaged workforces can drive higher levels of productivity, enhancing customer experiences, and ultimately impact the bottom line. Join us as we describe how Social, Analytics and Mobile technology, along with organisational culture, can combine to deliver tangible benefits from a truly collaborative workforce.

What can HR do to drive business transformation?

Ben Chambers - Global Leadership Development Director, GSK

Dr Nigel Guenole - Researcher, IBM Smarter Workforce Institute / Senior Lecturer, Goldsmiths, University of London
12:15 - 13:25 Lunch
13:25 - 14:10 Becoming an employer of choice: Developing Global Assessment Approach with BAT

Roberto Blanda - Head of Global Talent Acquisition, British American Tobacco (BAT)

Dilip Boury - Senior Consultant, IBM

British American Tobacco (BAT) operates in over 180 countries, employs more than 57,000 people worldwide and has more than 200 brands in its portfolio. BAT has recently moved to a direct recruitment model for middle and future leaders to enable it to take ownership of their candidate value proposition, create a fantastic candidate experience, and identify and recruit candidates of the highest quality. To achieve this, BAT partnered with IBM to implement applicant tracking and develop a suite of bespoke psychometrics and assessment centre exercises. Hear how this best-practice approach is enabling BAT to position itself as an Employer of Choice and compete for the world's top talent.

Becoming an employer of choice: Developing Global Assessment Approach with BAT

British American Tobacco (BAT) operates in over 180 countries, employs more than 57,000 people worldwide and has more than 200 brands in its portfolio. BAT has recently moved to a direct recruitment model for middle and future leaders to enable it to take ownership of their candidate value proposition, create a fantastic candidate experience, and identify and recruit candidates of the highest quality. To achieve this, BAT partnered with IBM to implement applicant tracking and develop a suite of bespoke psychometrics and assessment centre exercises. Hear how this best-practice approach is enabling BAT to position itself as an Employer of Choice and compete for the world's top talent.

PANEL DISCUSSION
Continuous Listening: A new era of social engagement

Chair:
Ritu Mohanka - Head of Workforce Science, Europe, IBM

Panel:
Watson Stewart - Head of Global Programmes & Services, People Team, BUPA

Rosalind Stephenson - Global Project Manager, Grant Thornton International

Annemie Ress – Founder, PurpleBeach

Peter Larsen – P&P Business Partner, Group People and Performance, Nilfisk-Advance

The world of employee feedback is complex but essential in providing HR and the c-suite a health check on their key assets - an engaged workforce! As change becomes the new normal, how do organisations keep their finger on the pulse when it comes to their culture, ecosystems and talent? Hear how organisations are augmenting traditional approaches to the annual employee engagement survey allowing for an ongoing understanding of employee perception.

Continuous Listening: A new era of social engagement

The world of employee feedback is complex but essential in providing HR and the c-suite a health check on their key assets - an engaged workforce! As change becomes the new normal, how do organisations keep their finger on the pulse when it comes to their culture, ecosystems and talent? Hear how organisations are augmenting traditional approaches to the annual employee engagement survey allowing for an ongoing understanding of employee perception.

Improving the Learner experience through IBM Design Thinking

Nick Timpson - Learn EMEA Lead, IBM

Hear how IBM is using this award winning framework to help create a great experience for both users and learners. Creating empathy for a learning author ensures that the process to create great learning experiences is easy, efficient, engaging and memorable. Nick will touch upon these key points whilst demonstrating real life scenarios that reflect this method in practice.

Improving the Learner experience through IBM Design Thinking

Hear how IBM is using this award winning framework to help create a great experience for both users and learners. Creating empathy for a learning author ensures that the process to create great learning experiences is easy, efficient, engaging and memorable. Nick will touch upon these key points whilst demonstrating real life scenarios that reflect this method in practice.

Workforce Analytics: a new best practice guide to the first 100 days of setting up an analytically enabled HR function

Dr Nigel Guenole - Researcher, IBM Smarter Workforce Institute / Senior Lecturer, Goldsmiths, University of London

Kieran Colville - Consultant, IBM Smarter Workforce

Given the rich seams of workforce data available in organsations today HR analytics has huge potential to deliver clear business benefits, but many HR leaders are left wondering where to start. In this presentation, Dr Nigel Guenole and Kieran Colville talk you through a new 100 day guide to setting up an analytically enabled HR function in clear, practical steps. Avoid the pitfalls, learn from what others have done and set your organisation up for success with insights from the extensive and successful experiences of IBM and its clients.

Workforce analytics: a new best practice guide to the first 100 days of setting up an analytically enabled HR function

Given the rich seams of workforce data available in organsations today HR analytics has huge potential to deliver clear business benefits, but many HR leaders are left wondering where to start. In this presentation, Dr Nigel Guenole and Kieran Colville talk you through a new 100 day guide to setting up an analytically enabled HR function in clear, practical steps. Avoid the pitfalls, learn from what others have done and set your organisation up for success with insights from the extensive and successful experiences of IBM and its clients.

14:20 - 15:05 JLR ADVANCE For Leadership Excellence: Identifying and Developing Jaguar Land Rover's Future Leaders

Chair:
Russell Deathridge – Senior Consultant, IBM

Panel:
Laura Wigley - Talent Development Manager, Jaguar Land Rover

Louise Reynolds - Senior Purchasing Manager, Jaguar Land Rover

Nicci Cook - Senior HRBP, Jaguar Land Rover

Jonathan Garrett - CSR Director, Jaguar Land Rover
Zurich's Journey: Measuring What Matters

Katharina Auer - Global Head of Employee & Executive Communications, Zurich

Cornelia Kunert - Employee Engagement Strategy and Deployment, Group HR, Zurich

You will learn how Zurich addressed the following four key challenges:

Zurich's Journey: Measuring What Matters

You will learn how Zurich addressed the following four key challenges:
A Journey of Collaboration: How culture and engagement play a key role in delivering success

Jenni Wheller - Group Head of Communication, SSP

When you have 30,000 employees across 29 countries the need to see economies of scale and benefits of information sharing should be a must. For SSP, introducing a platform for Social Collaboration into the business has been a true journey, on learning how culture and engagement play a key role in delivering success.

A Journey of Collaboration

When you have 30,000 employees across 29 countries the need to see economies of scale and benefits of information sharing should be a must. For SSP, introducing a platform for Social Collaboration into the business has been a true journey, on learning how culture and engagement play a key role in delivering success.

PANEL DISCUSSION
Workforce Analytics: Latest fad or HR's ''seat at the Table'‘?

Chair:
James Cook - Organisation & People Strategy and Transformation Consulting, GBS IBM

Panel:
Jonathan Ferrar - Vice President, IBM Smarter Workforce & Kenexa

Nicky Ivory-Chapman - Global Recruitment Director, Regus

Darren Philpott - VP Organisational Insight, Barclays

Andy Spence - HR Transformation Director, Glass Bead Consulting
15:05 - 15:25 Break
15:25 - 15:50 General Session

IBM & Apple's partnership enables Smarter Working
How enterprise mobile apps are transforming the world of work

Tina Marron-Partridge - Partner and Vice President, Talent & Change Global Leader, IBM
Andi Britt - Executive GBS Europe Talent & Change Service Area Leader, IBM
15:50 - 16:50 Guest Speaker

Professor Brian Cox OBE - Arguably the UK's best known physicist!
16:50 - 17:00 Closing Remarks
David Kelly – IBM Smarter Workforce European Director
17:00 - 18:30 Drinks Reception – Join us on the Corinthian Roof Terrace