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IBM Software Subscription and Support

Maximizing the value of your IBM Software investment

IBM Software Subscription and Support Value


With renewable IBM Software Subscription and Support (S&S) you see a higher return on your IBM software investment as well as product upgrades and technical support.


Subscription yields real benefits

IBM Software Subscription and Support is one of the most cost-effective ways for your business to ensure users have access to the latest technology. If, when, and how you choose to upgrade is up to you - you manage upgrade cycles in the way that works best for your business.

Take advantage of product upgrades to:

  • Reduce software acquisition expenses
  • Budget and plan for IT enhancements
  • Maintain the highest levels of IT performance and productivity
  • Integrate new features and functions for measurable performance and efficiency gains

Manage your IBM Subscription upgrades through Passport Advantage Online for Customers (US). It's available 24x7.

Support protects your investment

With Technical Support your organisation has easy access to online and telephone support. Whether you're looking for self-help forums, downloads to assist with installation, configuration, deployment, tuning, Technical Support can help.

Take advantage of Technical Support to:

  • Enhance stability, reliability and performance of applications
  • Download fix-packs as they become available
  • Submit service requests [SRs]
  • Resolve business critical Severity 1 IT issues

The IBM Support (US) is available 24x7. Learn more about the full range of IBM Electronic Support (US) offerings.