Enterprise content management ensures that the right information is available and the right people are involved in the decision-making process. Enterprise content management enables employees, limits exception handling and manual processing, reduces costs and improves customer service.
Learn
Whenever there is a decision to be made, IBM enterprise content management can give your company a competitive edge. By managing all your content and bringing control and efficiency to business processes, IBM can help you achieve your goals. The underlying principles of an enterprise content management strategy are:
- Active Content: Delivering information that is unified, accurate and in context with critical business processes.
- Business Agility: Providing the right information at the right time in the right context to enable faster business decision-making.
- Enterprise Compliance: Enabling better risk management with automated compliance, records management and legal discovery and control security access and authorisation.
- Content Anywhere: Managing content wherever it exists.
- Persuasion: Providing new ways to collaborate and influence business decisions.
Exploit business knowledge and information effectively
Automated classification resource centre
Scope
The IBM enterprise content management provides operational compatibility between the widest selection of database operating systems, storage, security and Web server environments. Enabling you to reduce costs, improve efficiency and make the most of content wherever you are in the organisation. So you can make better decisions, faster.
IBM Enterprise Content Management product strategy (1.7MB)
IBM enterprise content management consists of:
Content Management: Activate content with processes to add value and transform your business.
Business Process Management: Automate and optimise complex processes across your enterprises.
Compliance: Control content and reduce risk while keeping unnecessary costs down.
Platform: Accelerate application deployment and lower total cost of ownership via an open, integrated platform.
Search and Discovery: Build additional business insights from unstructured information.
Lab services: Helps you design, deploy, administer and maximise your enterprise content management system.
Implementing enterprise content management enables:
- Improved workforce effectiveness with products and solutions that enable organisations to access and share information in the right context at the right time with the right people.
- Innovation within and beyond organisational boundaries with an industry-leading enterprise content management infrastructure for business applications based on open standards.
- Transformation of business processes and development of competitive advantage through an enterprise wide management capability which enables you to search, retrieve and review information from multiple sources.
- Management, control and leverage of processes through a complete set of content management, business process management and compliance capabilities.
Select
IBM’s enterprise content management software enables the world’s top companies to make better decisions, faster. More than 13,000 global companies, organisations and governments rely on IBM enterprise content management to improve their performance and remain competitive. These include 80 of the Fortune 100, 23 of the world’s top 25 banks, 24 of the top 25 insurance companies and 5 of the 6 top telecoms firms.
As the market leader in content, process and compliance software, IBM delivers a broad set of vital solutions to tackle today’s most difficult business challenges. Enabling businesses to improve their management of unstructured content, optimisation of business processes and satisfaction of complex compliance requirements through an integrated information infrastructure.
To see what market-leading enterprise content management could do for your firm please call us on 01475 898688 or email us.
Case study: Banking on improved customer service at Alliance & Leicester (453KB)
We’re here to help
ECM Product Families
Enterprise Content Management helps the world's leading companies and government agencies streamline and automate their business processes, access and manage all forms of content, and automate records management to help meet compliance needs.