Up-to-the second, relevant information within the context of your BI information
IBM Cognos Real-time Monitoring delivers actionable business intelligence by providing an organization’s frontline with rich, visual operational KPIs and measures for supporting up-to the- moment decision making needs. Actionable BI provides the business with immediate contextual intelligence giving workers insight into relevant operational information to make accelerated decisions. These accelerated decisions drive actions that have optimal impact on business operations in real-time such as call center agent utilization, marketing lead monitoring and SLA monitoring.
