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If you need expert help with the user experience of your business applications or websites take advantage of the depth of IBM's expertise to innovate and apply new and advanced technologies and techniques to facilitate the optimal human connection. Our world-wide team can assemble the industry and technology expertise through proven methodology, research innovation, and solution assets and accelerators that help you achieve greater productivity and business agility.
For your business challenges, IBM Interactive can:
- Drive increased differentiation, revenues, productivity, efficiency and reduced costs through an optimized user experience
- Optimize user experience across channels
- Improve metrics and analytics to enable better business decision making
- Enhance application accessibility for disabled users
- Enable new and improved business processes
The IBM Interactive Team --more than 90,000 Application Service consultants-- operates a network of Centers for Solution Innovation at key locations around the globe. These solution centers offer a unique think-tank environment where clients can work collaboratively with IBM user experience, industry and technology experts to plan, develop and launch next-generation business solutions.
Their services include Accelerated Visioning, Multi-Channel and Interactive Strategy, Assessment and Measurement,User Research, Customer Experience Design, and Online Technology Planning and Implementation.