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Measuring initial experience

Initial experience design should follow the User-Centered Design (UCD) process. This section describes how aspects of the UCD process can be applied during the design of an initial experience.

The effectiveness and competitive position of an initial experience design should be evaluated continually throughout the design process. Investigation and research methods that have proven useful and effective are also identified in this section.


Environment   Understanding the environment where users will unpack and set up their computers.


Users and tasks   The identification and analysis of potential users and their tasks.


Prototype and evaluate   Steps and methods for achieving an effective design.


Summary   A summary of the initial design process.