Initial experiences create lasting impressions. We are quick to form opinions when introduced to something new, especially if it is something we expect will improve our lives. The first experiences users have with a product such as a workstation, personal computer, network-centric computer, an add-in option, or a software application will influence their opinion of the product and the brand and may set their expectations for future interactions.
A user's first experience with a product is usually unpacking it, setting it up, and preparing it for use, generally referred to as the initial experience.
Initial experience design guidelines Initial experiences create lasting impressions.
How to use the initial experience guidelines Factors you should consider when applying these guidelines.
Elements of an initial experience A list of the key elements of the initial experience.
Defining users An introduction to the major user groups.