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What's new on Design @ IBM
Accessible Self-Checkout
Some people shop for pleasure and some for necessity only. For individuals with disabilities shopping can be challenging. Read about how IBM has designed accessible self-checkout solutions that satisfy the unique needs of retailers in multiple geographies.
Read the article.
World Usability Day - Usability Challenges of Building Smarter Cities
Download the presentation or view a replay of the webcast featuring Karel Vredenburg, IBM User Experience Design Program Director and John C. Thomas, IBM Research Scientist, from our papers and presentations section.
IBM Lotus Connections 2.5
The designers tell the story about how they created an exemplary user experience for IBM's newly enhanced enterprise social software tool.
Read the article and listen to the webcast below.

Product: Social Software - IBM Lotus Connections
Learn about the design of social software for the enterprise. Joining Karel on this episode are Ethan Perry (Product Designer and UX Team Lead, IBM Lotus Connections) and Marty Moore (Product Designer, IBM Lotus Connections) discussing the design of IBM Lotus Connections 2.5.
The full list of podcast episodes is available from the UXDesignCast Podcasts page.
Air Canada iPhone application
IBM Interactive's exceptional user experience design for flight planning, check-in and flight status, launched the Air Canada iPhone application's trajectory to quickly achieving top ranking in the iTunes store.
Read the article and listen to the webcast below.

Product: Designing the Air Canada iPhone App
Joining Karel on this episode are Mahmood Ashek (Solutions Architect, Mobile Applications Practice, IBM Interactive) and Phouphet Sihavong (Interface Designer/User Experience Specialist, IBM Interactive) discussing the architecture, design, and development work their team at IBM did to create the highly successful Air Canada iPhone app.
The full list of podcast episodes is available from the UXDesignCast Podcasts page.
Patent: Innovative searching using an enhanced treeview
Are your users not seeing the context of search results when searching in tree views? Here's a method users find faster and more accurate for certain search tasks.
Business Space powered by WebSphere
Rather than pushing paper, businesses can now make use of Web 2.0 to expedite their business processes and bring decreased time to value for their customers.
Read the article and listen to the webcast below.

Product: Designing Business Space
Joining Karel are Davis Neable (User Experience Professional, IBM Software Group) and Cale Vardy (Visual Designer, IBM Software Group Media Design Studio). The group discusses various design-related efforts performed throughout the project together with design challenges faced and their solutions. Approaches to distributed design and development are also discussed.
The full list of podcast episodes is available from the UXDesignCast Podcasts page.
An Agile approach to User Experience and Design
With more development moving to an Agile process, User Experience and Design (UXD) professionals are faced with the task of adapting their activities, deliverables, and even their own role to an Agile development process.
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