Systems feature article tabs
- Accessible Self-Checkout
- The team- selected tab,
- Reviews
The primary team members who helped design, review and implement the self-checkout accessibility improvements from Retail Store Solutions and the IBM Human Ability and Accessibility Center (HA&AC):
Tom Sluchak (Human Factors and Accessibility lead)
Brad Johnson (Industrial Design)
Craig Turner (Development Project Manager)
Tim Brookie (National Retail Services Center)
Dick Harris (Mechanical Engineer) – retired
Bob Tennant (Industrial Design) -- retired
Andi Snow-Weaver (IBM HA&AC Consultant)
Bill Curtis-Davidson (Accessibility Consulting)
Designer Spotlight
Tom Sluchak
Role on this Project: Human Factors and Accessibility Lead
Current Role in IBM: Retail Hardware Human Factors and Accessibility Lead, STG Experience Design and Usability Group
Past Roles in IBM: Team Leader for Retail Human Factors and Accessibility, IBM Rep to and Co-chair of FMI Ergonomics Task Force, Raleigh Site Ergonomics Council Chair, Industrial Engineer.
Education: Bachelor of Science and Master of Science in Industrial Engineering & Ergonomics
How I became involved in accessibility: In the early 1990’s, while working with the Food Marketing Institute on grocery store ergonomics, our task force was briefed by attorneys on the new Americans with Disabilities Act and its implications to retail. Back then, as now, accessibility seems a natural extension of the role of Human Factors professionals in improving the usability of products for all users. In IBM, I have tried to accommodate the needs of the disabled into all our retail products.
Other Experience: Retail workstation design, store productivity studies, ergonomic analysis of retail point-of-sale devices and systems, and consulting with retailers and industry committees on usability-related topics.
Brad Johnson
Role on this Project: Industrial Design Lead
Current Role in IBM: Lead Industrial Designer for Retail, IBM Retail Store Solutions
Past Roles in IBM: Working with Design Consulting Services for 5 years, I had an opportunity to help with a variety of internal and external clients in the medical, professional sports and technology fields. Consulting allows the designer to wear many hats and have a better understanding of customer needs.
Education: Bachelor of Arts in Environmental Design and Master of Industrial Design. North Carolina State University
How I became involved in accessibility: I started my design interest in Architecture. I discovered industrial design and really liked the idea of working on projects that solve problems and benefit people.
Other Experience: I have worked in a number of design offices before joining IBM: Architecture, Print Design, Illustration, Product design, Exhibit design, and Interface design. This experience has helped me to become a well-rounded design professional.