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Team pictures The team that designed and developed this innovative solution included IBMers from Research and IBM Self-service Solutions Practice:

Rob Chan, Self-service Practice Lead
Bill Curtis-Davidson, Accessibility Consulting
Renata Kraszewski, Marketing
Kelly Locker, Hardware Engineering
Daniel Orner, Software Development
Simon Rucker, Project Management
Dan Shire, Usability Consulting


Designer Spotlights

Bill Curtis-Davidson photo

Bill Curtis-Davidson

Role on this Project: Accessible Kiosk Solution Consultant

Current Role: Accessibility Solution Integration Leader, Human Ability & Accessibility Center, IBM Research

Past Roles in IBM: Consulting I/T Architect – User Interface Architecture & Design, IBM Interactive, Global Business Services

Education: Bachelor's of Fine Art and Master's of Science in Information Design & Technology

How I became involved in accessibility: Before joining IBM nine years ago, I worked as a Research Scientist at the Georgia Tech Center for Assistive Technologies and Environmental Access. In that role, I was deeply involved in R&D related to accessibility, and I worked in standards development as well.

Other Experience: Business process reengineering, creative design, educational technology, graphic design, information architecture, instructional and multimedia design, usability evaluation, user research

Daniel Orner photo Daniel Orner

Role on this Project: Software Developer

Current Role: Software Developer for Self-Service Solutions

Education: Honours Bachelor of Science in Computer Science, York University and Master of Science in Computer Science from York University

How I became involved in accessibility: As one of the software engineers on our kiosk application platform, I was asked to incorporate a reusable, easily maintainable, and cost-effective approach to integrate text-to-speech. The result is a reusable plug-in which expands our multi-language text support to include text-to-speech capability.

Other Experience: Self Service Kiosk Application Development, airline industry experience; JavaScript/Ajax, Java, J2EE, Spring and Web Flow, web design for mobile devices, PHP, XUL, focusing on user experience.

More about Accessible Self-Service Travel Kiosk

For more information about Accessible Self-Service Travel Kiosk, click below to go to the IBM Customer Facing Solutions: Self-Service website.



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Hear the podcast on the IBM Self-Service travel kiosks.